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Find a Location

Ride Auto LLC has 1 locations, listed below.

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    Business ProfileforRide Auto LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2024

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    According to the information provided by Ride Auto, this company offers used auto sales.

    Business Details

    Location of This Business
    2933 Highway 13 W, Burnsville, MN 55337-1707
    BBB File Opened:
    4/28/2016
    Years in Business:
    27
    Business Started:
    8/23/1996
    Business Started Locally:
    8/2/2004
    Accredited Since:
    2/23/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Arash Shakibi, Owner
    Contact Information

    Customer Contact

    • Arash Shakibi, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Ride Auto represented the car I bought as having a "clean" title.Went to look at the car, made note of the amateur job of trying to hide quite a bit of rust, I was okay with it.Paid a deposit on a Saturday, but, could not withdraw cash from bank as it was closed.Returned later in the week to pick up the car, in a hurry, could not understand why they were airing up all the tires.When I got home, I noticed a dent that was not there when I first inspected the car and paid a deposit. Called them - they said they have photos of the car and the auction house's condition report that noted the dent.The interior was detailed, rust spray painted over, but a flat tire was not fixed prior to sale. Spend hundreds to detail the interior but don't fix a simple flat?The next day I went to a tire shop to fix the flat since I had to pull a boat 400 miles the next day (told Ride Auto pulling a boat was the only reason I needed this SUV).On the way to the tire shop, started to set up the systems, found that the blindside indicators had both been turned off.At the tire shop, I learned the tire did not have a leak - THREE rims were cracked!!!They did not have rims in stock to fit the tires presently on the car - I had to leave in 12 hours to pull a boat and it was 5pm on a Friday.Only rims they had were a different diameter size so I had to buy new tires as well --- $2,000!!!They refused to provide the photos they said they have of the dent or the auction house's condition report.Reporting to the ** ************************ ** **** of ******** and the BBB - they are TOTAL SCAMMERS!!!
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ana V

    1 star

    12/27/2023

    Very frustrated with this dealer! Owner from this shop was very unprofessional. Blaming me for damaging this truck when at the beginning transmission and engine/motor were already damage! My mechanic took a look at this truck and told me what was wrong with it! Transmission and motor was not working! Its been a month its still not working! ******* the owner only change the transmission but wont help with motor because supposedly I damage it. I bought it and went home. It completely turn off! This process has been so stressful and so frustrated. I wont recommend this place at all! Very unprofessional from both staffs and owners from this shop. Also how they treat customers. Very unprofessional! They dont want to give me my money back! And its been a month with this truck that I havent ride on! AND this truck its a 2019! This truck is 25K and I still have to fix for the damage that I supposedly cause?!! Now the owner ******* and staff are not helping or answering any of my msg! Very frustrated with this dealer! Take your money somewhere else! Dont even bother to check this place out!! Also, its been three months and the owner its acting all dumb to this situation. At this point I'm not sure who is the owner to this dealer or who have I been talking to! Don't waste your money here. There are better cars and dealers out there than this one. Also, they had the nerve to erase my review with the rude messages that they had wrote to me.

    Ride Auto LLC Response

    01/01/2024

    We are sad to hear this but this vehicle was not bought from us. You have ** mistaken for the actual dealership you bought this vehicle from.

    Local BBB

    BBB of Minnesota and North Dakota

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