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          The House has 1 locations, listed below.

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            • The House

              200 S Owasso Blvd E Saint Paul, MN 55117-1082

            Business ProfileThe House

            Sporting Goods Retail

            Contact Information

            200 S Owasso Blvd E

            Saint Paul, MN 55117-1082

            Visit Website
            (800) 409-7669

            Customer Reviews

            1.2/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            74 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Snowboards Skis wakeboards outdoor clothing skateboards paddle boards footwear

            Products & Services

            According to the information provided by Active Sports, this company is a full-service retail sporting goods shop. They also offer boards, boots, binding, and accessories.

            Business Details

            Location of This Business
            200 S Owasso Blvd E, Saint Paul, MN 55117-1082
            BBB File Opened:
            9/1/1984
            Years in Business:
            28
            Business Started:
            4/1/1996
            Business Started Locally:
            9/1/1984
            Date of New Ownership:
            12/28/2015
            Type of Entity:
            Corporation
            Alternate Business Name
            • Active Sports, Inc.
            Business Management
            • William Kenney, General Manager
            Contact Information

            Principal

            • William Kenney, General Manager

            Customer Contact

            • William Kenney, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            74 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Ordered some ski boots at the beginning of December, said they where in stock, got an order confirmation. Looked a couple weeks later said the boots where on back order until Jan 15th, checked again after Jan 15 now says sold out, I have never received the boots, a e mail telling me what's going on, nothing try and call the customer support line no one ever picks up, frustrating that I order boots at the beginning if ski season and now we are halfway through and I have got nothing. **************** is poor, feel like I got scammed.
            Read More
            Read 73 More Complaints

            Customer Reviews

            20 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James C

            01/19/2023

            The 1 star reviews are true and I should of known before giving The House thousands of dollars in orders. Placed 6 orders over the course of 3 months and only 2 were delivered correctly. 1 order received wrong part, 1 order shipped with zero packaging and damaged, 1 canceled even though they showed stock. Last order was a bike. Ordered it because of the product specs met my requirements. When I received the bike, the one part that decided my decision to buy the bike, was swapped out for a downgraded part. The House response that it was a "typo" even though confirmed from other buyers and their own FAQ section I should have received the correct part. Instead they offered to credit back a small percent of the true value. Never seen a company fail to follow their own statements "reserves the right to make necessary parts substitutes of equal or better quality to fulfill your order" and flat out lie to me on bait-n-switch. Ignore the prices and sales, you will regret doing business with The House.
            Read 19 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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