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          Dean's Home Services has 1 locations, listed below.

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            Business ProfileDean's Home Services

            Plumber
            BBB accredited business

            Contact Information

            6701 Parkway Circle

            Suite 600

            Minneapolis, MN 55430

            Visit Website
            (763) 515-8421

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.2/5

            Average of 56 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/10/2013

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by Dean's Plumbing, Heating & Cooling, they are a  plumbing company.

            Products & Services

            According to information provided by the business, Dean's Professional Plumbing offers plumbing and heating, furnace repair and sewer lines. They offer a wide variety of home heating and plumbing services, including installation, repair and maintenance.

            Business Details

            Location of This Business
            6701 Parkway Circle Suite 600, Minneapolis, MN 55430
            BBB File Opened:
            8/1/1997
            Years in Business:
            27
            Business Started:
            7/25/1996
            Business Started Locally:
            7/25/1996
            Business Incorporated:
            7/25/1996
            Accredited Since:
            7/10/2013
            Type of Entity:
            Corporation
            Number of Employees:
            63
            Business Management
            • Stephanie Olson, Manager
            • Ann Latia, Legal & Business Administrator
            Contact Information

            Principal

            • Stephanie Olson, Manager

            Customer Contact

            • Stephanie Olson, Manager
            • Ann Latia, Legal & Business Administrator
            Additional Contact Information

            Fax Numbers

            • (763) 428-8935
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            24 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            They came out to inspect our sub Pump They said it would be a forty nine dollar fee That's fine they came out. He didn't do anything he took a flashlight looked down in the path wiggle. The float and said it was broken and that we needed a whole new thing trying to say $1500. Well we said no we will get another opinion. *** says well it'll be $279 charge. We were told a $49 charge now all of a sudden. It was 279 for him to do absolutely nothing. We called another company out the pipe was simply disconnected from the Sub Pump We have now called 5 times keep getting told the same thing over and over again. That they sent the refund check we still have gotten nothing. They are nothing but Is rip off artist
            Read More
            Read 23 More Complaints

            Customer Reviews

            56 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Suzanne N

            04/17/2024

            Dean's came to our home to look at our air exchange unit. When they were here, they told me I needed a new furnace in addition to other items. They actually told me that they had to turn off the furnace and red tag it as it was unsafe to operate. I had Home Service Plus come out and look at the furnace and they told me I did not need to replace the furnace and it was safe to operate. Dean's pressured me to get the furnace done immediately which would have cost us $15,000 + Thank goodness, I got a second option. Shame on you Dean's for turning off my furnace in the winter and lying to me that I needed a new furnace because it was no longer safe. Believe me, I am telling all my friends what a scam you are.

            Dean's Home Services Response

            04/22/2024

            Hi *******, although this was very disheartening to read, thank you for taking the time to share your experience with us. After reviewing your account, we do see all the tests performed and results leading our team to red tag your unit. We sincerely apologize and it is never easy delivering bad news to a customer. We do take this seriously and will be partnering with our HVAC Manager to ensure we show up better for our customers.
            Read 55 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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