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Find a Location

Bonfe Plumbing, Heating, Cooling, Electrical, Sewer has 1 locations, listed below.

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    Business ProfileforBonfe Plumbing, Heating, Cooling, Electrical, Sewer

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.16/5stars

    Average of 202 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/7/1997

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Bonfe's Plumbing, Heating, and Air Service, Inc., this company provides the entire Minneapolis-St. Paul Twin Cities Metro Area with plumbing, heating, (forced air and hot water heat) air conditioning, electrical and drain cleaning. They also service home warranty sales, service, and service plans. They perform 12,000-15,000 service calls per year.


    Business Details

    Location of This Business
    455 Hardman Ave S, South Saint Paul, MN 55075-2415
    BBB File Opened:
    10/13/1994
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    1/1/1993
    Accredited Since:
    1/7/1997
    Type of Entity:
    Corporation
    Business Management
    • Peter Bonfe, President
    • Bryan Delmont, Operations Manager
    Contact Information

    Principal

    • Peter Bonfe, President

    Customer Contact

    • Bryan Delmont, Operations Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    28 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My husband and hired ***** to fix a leak underneath an upstairs toilet. They misdiagnosed the problem and replaced a fully functioning pipe that was not leaking. The leak is coming from the vent pipe right next to the pipe they replaced. They claim they won't guarantee a fix for the actual cause of the leak since it's not what they originally worked on. They are now requesting an additional $1,500-$2,300+ on top of the $1,688 we already paid. Now we can't get a hold of management to reconcile the issue.We expect to have the original payment applied to the additional repairs as the initial work was misdiagnosed and the service promised was not completed.Date of service: Nov 9
    Read More

    Customer Reviews

    202 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garrett W

    1 star

    03/18/2024

    Wildly overpriced. They bill at about $1400 per hour. The tech was here for about 30 mins and i was billed $700. The job was mediocre, but the price was untenable. I highly recommend looking elsewhere, and I want a refund for the service they did to my toilet.

    Bonfe Plumbing, Heating, Cooling, Electrical, Sewer Response

    03/19/2024

    Hi *******,Thanks for taking the time to share your feedback. Bonfe proudly employs licensed, insured, and background-checked technicians who arrive in stocked trucks ready to complete most work immediately. We provide custom options once weve had a chance to evaluate the job and provide up-front pricing for our recommended solutions. We do not move forward with any work unless a customer has signed off on it. Were sorry that you were unhappy with the cost but are glad to have been able to help fix your plumbing issue.

    Local BBB

    BBB of Minnesota and North Dakota

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