Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Cedar Valley Exteriors, Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforCedar Valley Exteriors, Inc.

            Construction Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.37/5stars

            Average of 19 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 6/30/2011

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Cedar Valley is a national restoration contractor licensed in Roofing , Siding , gutters and windows. Our disaster response team works directly with major carriers in tornados, hurricanes and large hail events.

            Cedar Valley utilizes a Catwrap system to shrink wrap roofs to mitigate further damages in an emergency

            Products & Services

            Duration

            Business Details

            This is a multi-location business.

            Find a Location

            Cedar Valley Exteriors, Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              4/12/1999
              Years in Business:
              25
              Business Started:
              7/1/1998
              Business Started Locally:
              7/1/1998
              Business Incorporated:
              7/1/1998
              Accredited Since:
              6/30/2011
              Type of Entity:
              Corporation
              Business Management
              • Jeff Hausmann, Owner/Manager
              • Frank Mannella, President
              Contact Information

              Principal

              • Jeff Hausmann, Owner/Manager
              • Frank Mannella, President

              Customer Contact

              • Frank Mannella, President
              Additional Contact Information

              Fax Numbers

              • (763) 755-5390
                Primary Fax
              • (800) 597-5390
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Hiring construction and remodeling services you can trust

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Fong L

              1 star

              09/01/2023

              Unfortunately, 1 star is the lowest rating I can give, or else they would get an even lower rating. I don't know where it went wrong but the person I had to deal with, Will Huckaby was no good. When I first contacted Cedar Valley it went well. I was partnered with Will, he came out to do a quick inspection and we created a claim through StateFarm. We scheduled a Virtual Inspection and the agent wanted to send someone out for a in-person inspection. Will said he will be here but he didn't show up or find someone else to come for the inspection. The in-person inspector called Will but he said that he has a house in Florida that got hit by the hurricane and left to go take care of it. Will said that someone else will show up for it but no one ever did that day and the inspection was completed without him or anyone else from Cedar Valley. I tried texting and calling Will but no answer. I called Cedar Valley mainline and told the receptionist what happened. A couple hours later Will reached out back to me and I gave him a chance so that we can fix this relationship that went south. I sent him the inspection notes and he says that we will have to file for re-inspection. I asked him how we should proceed and believe it or not, he ghosted me out again. Seems like they are just storm chasers and because of the Florida storm, they left me here and went to chase the Florida storm damage.

              Cedar Valley Exteriors, Inc. Response

              09/02/2023

              First off, we are the absolute opposite of "Storm Chasers" here in **. We opened in **** in MN and have been here non-stop for *************************************** ** that specialized in storm damage from back to that **** hail storm. The owners are from **,. One from ******************* and myself from **** Rapids. I am also a graduate of ******************************. Will is from our ******* office and was up helping out after the storm. His own personal house was tragically destroyed by Hurricane *** and he did leave to go deal with it. Have some compassion. Now for this "review" by someone who is not even our customer. It is inaccurate and should be directed at their insurance company. **** called us from a neighbors sign. Asked for an inspection and it was done. **** stated he did not have much damage but **** wanted to file a claim and did. State Farm did a virtual inspection, with Will present, and stated the damage was not enough to warrant replacement. **** wanted to try again with a re-inspection. **** stated he did not believe it would get fully approved but agreed to show what he did see in hopes it would be enough. He explained he would be out of town for a few days going to check on his own house that was destroyed. State Farm did not call to schedule an appointment with him and he asked **** to call and let him know when the inspection was and he would have someone else out there from our team. **** did not call and let him know. The insurance company came and again said there was not enough damage to warrant full replacement. It is not fair to try and bash a 25 year old, award winning company, by making up things like we are "storm chasers" and not being accurate about what happened. We have handled tens of thousands of happy customers here for longer than any other company that specializes in storm damage. This review is spiteful and wrong simply because **** did not get the result he wanted from the insurance company. If he asked right now for someone to be over at his house we could be there in 30 minutes. We have not "left" in 25 years. Our office is in ****** and we are restoring homes here every day. Our ******* office where Will is from has been there for 19 years as well.

              Local BBB

              BBB of Minnesota and North Dakota

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.