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Find a Location

Jeff Belzer's Roseville Chrysler, Jeep Dodge has 1 locations, listed below.

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    Business ProfileforJeff Belzer's Roseville Chrysler, Jeep Dodge

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/14/1985

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Roseville Chrysler, this company offers sales, parts, and service of new and used vehicles.

    Business Details

    Location of This Business
    2805 Highway 35W, Roseville, MN 55113-1177
    BBB File Opened:
    4/1/1986
    Years in Business:
    42
    Business Started:
    4/1/1982
    Business Started Locally:
    4/1/1982
    Accredited Since:
    10/14/1985
    Alternate Business Name
    • Roseville Chrysler, Jeep Dodge
    Business Management
    • Adam Colon, General Manager
    • Nick Nicolai, Manager
    Contact Information

    Principal

    • Adam Colon, General Manager

    Customer Contact

    • Adam Colon, General Manager
    • Nick Nicolai, Manager
    Additional Contact Information

    Fax Numbers

    • (651) 633-8297
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bought a jeep from lakeville last June, didnt enclose on the car facts that it was a salvage title. Then had to sell it back to them lost money I put down because my insurance wouldnt take the salvage title. Then traded for a white one one month after having it the radiator blew and left me stranded at 3am on the side of the highway on my way to work. Had it replaced then the fan went out now the water pump picked it up last ************ the transmission blew Ive had the car for 1 year it only has 60k miles on ********** not willing to help me get into a new more reliable vechile without me taking a huge hit on negative equity. Its still under warranty but Ive had nothing but problems & have no confidence left in the vehicle for my safety of commuting to work and back. They sold me a lemon & will not take responsibility the other thing they offered me was 1000$ over kbb value of my current vehicle. Filing this under Roseville cause they did the work on my water pump & a day later the transmission blew.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lyndsey H

    1 star

    04/09/2024

    They wanted a sale bad and did everything to ensure that got my money asap. After THEY sent me a text asking how things were going. I replied with concerns, no one replied to me. A couple hours later I sent another text with a different concern, no reply! That night I sent a very long email about my concerns and my frustration with the communication, NO REPLY! Find a different dealership to do business with! They won't help you after you sign the dotted lines!!! This is not ok!!!

    Jeff Belzer's Roseville Chrysler, Jeep Dodge Response

    04/10/2024

    *******

    I apologize for your issues of not getting ahold of somebody right away. However, I can assure you with the record keeping that we have here shows that **** and *** both reached out to you after the purchase of your used **** To our surprise even after speaking with and resolving your issue, you left a poor review online as well as the BBB. We have attempted to call you back and even tried to leave a voicemail on your phone. Since we only had your cell phone number and your voicemail was full, we were finally able to get a hold of you Saturday as well as Tuesday. Please do not make threatening or false statements when our records clearly show that we reached out to you after the sale. We offered to have you go to the ********* store if you had any more questions and to make sure we took great care of you. If you have any questions, please reach out to the store again.  

    Sales Manager

    *******************

    Local BBB

    BBB of Minnesota and North Dakota

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