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Find a Location

Morrie's Brooklyn Park Subaru has 1 locations, listed below.

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    Business ProfileforMorrie's Brooklyn Park Subaru

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/14/2012

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Morries Brooklyn Park Nissan, they offer new and used vehicle and also auto services.

    Business Details

    Location of This Business
    7885 Brooklyn Blvd, Brooklyn Park, MN 55445-2716
    BBB File Opened:
    1/29/2004
    Years in Business:
    32
    Business Started:
    12/1/1991
    Business Started Locally:
    12/1/1991
    Accredited Since:
    11/14/2012
    Type of Entity:
    Corporation
    Business Management
    • Jerry Heinecke, General Manager
    • Melissa Jacobs, Operations Manager
    Contact Information

    Principal

    • Jerry Heinecke, General Manager

    Customer Contact

    • Jerry Heinecke, General Manager
    • Melissa Jacobs, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (763) 424-8890
      Primary Fax
    • (763) 582-7493
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a new Subaru Outback XT on Dec 16, 2022. Many of the vehicles options run through my android smart phone. Immediately after taking ownership I started having problems with: 1) receiving text messages (not showing up on my home screen) 2) receiving phone calls from from a phone # listed as ************ which cuts out the radio and 3) causing my navigation to either not function at all or would completely drop off leaving me stuck with no directions and not allowing me to restart the navigation. After several unsuccessful visits to the dealership they finally told me that my phone was too old to interface with the vehicles software. So approximately 6 months ago I bought a NEW phone. I continued to have problems. In mid November when I was in the dealership having it checked out again, they said that a new software update will be coming soon as many other Subaru owners were having the same problem as me. Finally, on March 24th, 4 months later, I had new software downloaded to my vehicle. The navigation still vanished while enroute to my destination. On April first they rechecked my vehicle and they are saying again that the problem is in my phone. I took my phone to ******** and asked them if any of my phone settings were causing the navigation to vanish. They said it should work. However, they also said a lot of people that own Subarus were coming in for help with the same thing. I believe that if the subaru navigation system only functions with certain phones, then Subaru should provide the phone, or at least tell me which one to buy. I simply want my navigation to function. Thank you for any assistance you can give me. *********************
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rose K

    1 star

    06/02/2023

    I bought a subaru car, and however noted to have brake lights on and check engine lights ON upon driving, On return of the vehicle, I was informed that the vehicle is MINE despite of having car for only 2 weeks. I am not comfortable to possess and DRIVING this SUBARU OUTBACK 2013 with HAZARDS LIGHTS ON. The payments is outrageous and to top it all, there is no warranty coverage since the vehicle has high mileage. DON'T BUY any vehicle from here....

    Morrie's Brooklyn Park Subaru Response

    06/03/2023

    We do have possession of the car and are working to resolve the light issues. Believed to be an O2 sensor that failed. Should be resolved this week and we will get in touch with the customer to return the car to them. 

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