Business ProfileforMorrie's Automotive Group

I'm filing a complaint against **********************************. They sold my son a car and out of the last 55 days of ownership, it has been in our possession for less than 20 hours and driven for 6 hours. The rest of the time it has been in their service shop. My son purchased a car on June 26th, the car wasn't ready to be driven off the lot as they had just received the car as a trade-in so they were still running diagnostics and checking the car over. They told him it would be ready on the 28th, yet it still wasn't ready on Monday, July 3rd. Finally got a call on July 4th to let my son know the car was ready for pick up. He picked it up from the Morries on the afternoon of July 5th. The next day it started to overheat, making it inoperable, he hadn't even had the car for 24 hours and it broke down. My son drove it for ~6 hours. The next morning a tow truck came to tow it back to ******'s and it's been there ever since, 55 days total overall. The communication has been lacking at best, it became nonexistent at one point, so I had to reach out to the ** of the dealership which has only been slightly better. I have an email thread containing 60 emails back and forth over the last 2 months and still no resolution and no car. The disregard and the way we have been treated so poorly, truly shows the value ******'s places on their paying customers. Service shop manager called me on Friday, 8/4, they fixed the gasket head but still could not figure out why the car was continuing to overheat. He told me he would call with an update on Mon 8/7, still have not a heard back. I have filed a complaint with the ************************* and am ready to hire a lawyer. Clearly if the car dealership still can't figure out what is wrong with the car after 2 months of diagnostics, it is clearly an inoperable vehicle. Buying a car is not a trivial decision and one not to be taken lightly. ******'s has demonstrated deplorable and disgraceful customer service and a lack of customer care.