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Find a Location

Bloomington Chrysler Jeep Dodge has 1 locations, listed below.

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    Business ProfileforBloomington Chrysler Jeep Dodge

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2011

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by Bloomington Chrysler Jeep-Dodge, this company offers the sale, service, and parts for new and used vehicles.

    Business Details

    Location of This Business
    8000 Penn Ave S, Minneapolis, MN 55431-1376
    BBB File Opened:
    11/1/1985
    Years in Business:
    50
    Business Started:
    9/1/1973
    Business Started Locally:
    9/1/1973
    Business Incorporated:
    10/1/2010
    Accredited Since:
    6/30/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • Bloomington CJD, LLC
    Business Management
    • Larry Reid, Owner/President
    • Scott Reid, General Manager
    • Dan Dunn, General Manager
    • Lisa Birkeland, Offfice Manager
    • Donna Rizner, Owner/Manager
    Contact Information

    Principal

    • Donna Rizner, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (952) 885-2782
      Primary Fax
    • (952) 885-2188
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/04/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    On May 25 2022, I entered into an agreement with Bloomington Dodge to order a new 2022 Dodge Challenger. The vehicle arrived July 11th and I finalized the deal with ******************* and ********************* his finance manager July 15 2022. The entire sales process with *** went well, however, during payment of the vehicle is where my complaint(s) are directed. During the initial order process in May, I was informed $99 down was required to start the order. I did so paying cash and was given a receipt. On July 15, after I wrote and gave ********************* a check for the total due, I realized the $99 was not deducted from the total amount. I then asked *** about the $99; he informed me their main finance office would send me the check. As of today, August 3 2022, over two weeks have passed and I have not received any refund. Also, after arriving home and inspecting the sales receipt for the car I purchased the day prior, something didn't seem right. After going through the numbers numerous times I discovered I was charged an additional amount of $125 to the "cash price of vehicle" for no listed/itemized reason. Prior to placing the order in May, I asked *** if any other fees would need to be paid once the vehicle arrived. *** contacted his sales manager, ******************* and was informed there were no additional fees. The price for the vehicle agreed on was $36,477. Ironically this $125 amount is the exact amount the dealership charges for their document fee. This is itemized as "Admin. Document Fee", and itemized on my receipt as such. Whether or not it was added by mistake or intentional I do not know. I feel I paid the document fee twice (plus the additional sales tax of $8.13) as no other fees should've been added to price of the vehicle. So, my complaint is for a refund check in the amount of $99 for down payment made plus $133.13 for an additional doc fee (w/tax) paid. Total = $232.13.Will Bloomington Dodge make this right by sending me a refund check? Only time will tell.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Minnesota and North Dakota

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