Bluestem Brands, Inc.
19 years in business
Headquarters7075 Flying Cloud Dr
Eden Prairie, MN 55344-3532
- (320) 237-9160
Additional Phone Numbers
- (800) 233-3588
- (320) 237-9120
- (866) 441-9160
Additional Email Addresses
Find a Location
Type of EntityCorporation
- Steve Nave, CEO
- Vi Finch, Director Customer Service
- PJ Halverson, Vice President Compliance
- Mail Order & Catalog Shopping
- Internet Shopping
Service AreaBECKER, MN, ITASCA, MN
Alternate Business Names
- Bluestem Enterprises Inc
- Bluestem Fulfillment
- PayCheck Direct
- Blair Corporation
- Draper's & Damon's
- Bedford Fair
- Gold Violin
- Linen Source
- Norm Thompson Outfitters
- Old Pueblo Traders
- The Togshop
- Orchard Brands
- NTO Solutions
Refund & Exchange Policy:We will issue an exchange or refund for most items returned in new condition within 30 days of receipt.
No returns will be accepted after the 30-day home trial period without prior return authorization from Fingerhut. Returns accepted after the 30-day home trial period may result in prorated cash or credit adjustments based on the age and conditions of the product. Returns will not be accepted for credit after 180 days. Other product concerns must be handled under the manufacturer's warranty.
Shipping and handling charges are non-refundable. Return postage is the responsibility of the customer.
Also, please note:
Music, movies, video games and software must be returned unopened with the factory seal intact. Exchanges are permitted for identical product only.
Computers, camcorders, digital cameras, electronic game systems, air conditioners, holiday decorations, heaters and generators must be returned within the 30-day home trial period.
Products sold in sets must be returned as sets; partial returns will not be accepted.
Personalized/customized products may be returned for credit only if they are damaged or defective. Exchanges are permitted for identical product only.
Gift Cards cannot be returned.
Other restrictions may apply.
According to information provided by Bluestem Brands, they are the parent to 16 fast-growing eCommerce retail brands. This company offers a mix of retail and payment options for a diverse range of customers with a wide range of financial needs.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.