BBB Accredited Business Profile

Direct Benefits, Inc.

Direct Benefits, Inc.

(800) 620-5010

Direct Benefits, Inc.

16 years in business
55 5th St E Ste 500
Saint Paul, MN 55101-1118
Fax Numbers
  • (651) 649-3502
Additional Phone Numbers
  • (651) 649-3503
Additional Email Addresses
  • info@directbenefits.com
Additional Website Addresses
BBB File Opened: 03/10/2005
Business Started: 01/01/2001
Business Started Locally: 01/01/2001
Business Incorporated: 06/08/2001 in MN
Type of Entity
Corporation
Business Management
  • Tom Mayer, President
Contact Information
  • Principal: Tom Mayer, President
Business Category
  • Insurance - Dental
  • Insurance - Vision
  • Insurance - Employee Benefits
  • Insurance - Travel

Additional Information
  • According to the company, it is common for Direct Benefits Inc. to be confused with Direct Benefits Onlinecom. These two companies are not associated with each other. Recently, both companies have worked to provide a more distinct clarification, to ...
  • According to the company, it is common for Direct Benefits Inc. to be confused with Direct Benefits Onlinecom. These two companies are not associated with each other. Recently, both companies have worked to provide a more distinct clarification, to their consumers and the public, regarding their similar names. Consumers are encouraged to confirm any contact information obtained when seeking services from these businesses, to ensure accuracy and prevent further confusion.

Products & Services
According to information provided by the business, Direct Benefits provides brokerage services for our Spirit Dental and Vision insurance plans through appointed independent agents and direct sales to individuals through our www.spiritdental.com website
Service Area
All 50 States
Methods of Payment
  • Checking or Savings ACH, Visa or Mastercard
Refund & Exchange Policy: 
Ten Day Spirit Dental Guarantee

All Spirit One-Life Dental and Vision plans come with our 10-day Customer Satisfaction Guarantee. You have 10 days after your plan becomes effective to cancel your plan if you are not satisfied for any reason. Any premium paid (minus the enrollment fee) will be fully refunded provided no covered services have been rendered. If services have been provided, you may still cancel your policy, however, the premium paid will not be eligible for reimbursement.

A+

Overview

Direct Benefits is dedicated to providing brokerage services to independent insurance agents for dental, disability, life and vision benefits. In addition, we exclusively private label and distribute the Spirit Dental & Vision, Denali Dental & Vision, Magnum Dental, Pathfinder Dental and Direct Vision insurance plans in all 50 states.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 7:30 AM-8:00 PM
T: 7:30 AM-8:00 PM
W: 7:30 AM-8:00 PM
Th: 7:30 AM-8:00 PM
F: 7:30 AM-5:00 PM
S: 9:00 AM-3:00 PM
Su: Closed
H: Closed


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Direct Benefits, Inc.

Direct Benefits, Inc.

BBB ACCREDITED SINCE 03/10/2005

Customer Review Rating:

Positive
100%
Neutral
0%
Negative
0%

Composite Score:

0 3
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