BBB Accredited Business Profile

ID Zone

ID Zone

(800) 910-5987

ID Zone

11 years in business
7003 W Lake St
Saint Louis Park, MN 55426-4439
Fax Numbers
  • (952) 487-1074
BBB File Opened: 04/28/2008
Business Started: 01/01/2006
Business Started Locally: 01/01/2006
Business Management
  • Chris Penn, President
  • Jennifer Clancy, Marketing Manager
Contact Information
  • Principal: Chris Penn, President
Business Category
  • Identification Equipment & Supplies
  • Identification Card Service

Products & Services
For 20+ years, ID Zone has been a one-stop source for 100s of top-quality ID products, including photo ID printers, printing systems, ribbons, supplies, software, and more. Shop the most respected brands, and get in-house tech service and support.
Service Area
United States, Puerto Rico
Alternate Business Names
  • IDZ, LLC
Refund & Exchange Policy: 
Unnopened and Unused Items
If you have purchased an incorrect or unwanted item, you may return it within 30 days of receipt, according to the requirements outlined below:
-The product must be unopened, unused, like new and factory sealed.
-All original packaging, instructions, etc., must be included in the return and undamaged.
-Products must be shipped to ID Zone freight pre-paid (customer pays for shipping back to ID Zone).
-A 15% restocking fee will be deducted from your credit. ID Zone does not give credit for shipping on the original order.
-Software may not be returned for any reason. Please contact ID Zone at (800) 910-5987 with any pre-sale questions.

Opened and Used Items
Due to the nature of the identification industry, we are unable to accept the return of some items:
-Software, unless authorized by ID Zone
-Card printers, unless authorized by ID Zone
-Cards, ribbons, laminates or cleaning kits
-Special orders
-Other items may be returnable with a restocking fee. Please contact your ID Zone Account Manager for details.

Other
ID Zone is unable to accept returns of the following items:
-Software, unless pre-authorized by ID Zone.
-Products that were special ordered.
-Custom-programmed or custom-printed products, including but not limited to: programmed technology cards, custom badge reels, custom lanyards, custom badge holders, custom TempBadge products.

Return Procedures and Guidelines
Contact your ID Zone Account Manager at (800) 910-5987 to obtain a return merchandise authorization (RMA) within 30 days of receipt of product. Please have your order number and company name available; we will need this information to arrange your return.

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Overview

ID Zone is a leading photo ID card printer retailer, offering card printer systems, ribbons and supplies, ID software, security products, ID badges, photo ID cameras and badge accessories including badge holders, reels and lanyards.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

ID Zone

ID Zone

BBB ACCREDITED SINCE 04/28/2008

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