BBB Accredited Business Profile

ID Wholesaler

ID Wholesaler

(800) 321-4405

ID Wholesaler

33 years in business
7003 West Lake St
Suite 400
Minneapolis, MN 55426
Fax Numbers
  • (888) 496-3390
Additional Phone Numbers
  • (952) 852-0551
Additional Email Addresses
  • sales@idwholesaler.com
BBB File Opened: 06/22/2005
Business Started: 09/01/1983
Business Started Locally: 09/01/1983
Business Incorporated: 09/01/1983 in FL
Type of Entity
Limited Liability Company
Business Management
  • Christen Hernandez, Customer Service Manager
  • Steve Klocke, Director of Sales
  • Chris Penn, Chief Mktg Officer
  • Robert Soto, Technical Support
Business Category
  • Identification Card Service
  • Computer Printers Sales & Service

Products & Services
Our job is to make your job easier. We deliver with a wide variety of brand-name photo ID printers, printer systems, card printer supplies, the latest ID card software, badge holders and reels, lanyards, data capture devices, and much more.
Service Area
We service the following area(s): Twin Cities Metro - 11 County
Alternate Business Names
  • IDW LLC
  • IDWholesaler.com
Methods of Payment
  • Visa, MasterCard, American Express, Net 30 terms (with pre-approval)
Refund & Exchange Policy: 

Unopened/Unused Items
We want you to be happy with your product!  If you have purchased an incorrect or unwanted item, you may return it within 30 days of receipt according to the following:
- Product must be unopened, unused and factory sealed.
- Product returns must include original packaging, boxes, instructions, etc.
- Products must be shipped back to ID Wholesaler freight pre-paid (customer pays for shipping back to ID Wholesaler).
- 3rd party shipping charges (UPS, FedEx, etc) are non-refundable
If you need to return a product, please contact your account manager at (800) 321-4405 to arrange for an RMA (return merchandise authorization).  We will be happy to assist you with your return and help you find a replacement product that fulfills your needs.

Opened Items
We are unable to accept the return of the following items without a pre-authorization from ID Wholesaler:
- Open or used printers
- Open or used cameras
- Software
- Opened or used media such as cards, ribbons and/or printer cleaning kits
- Custom-printed or custom-programmed products, including but not limited to custom lanyards, custom badge reels, custom TempBadge products, and programmed technology cards
- Special order items

Defective Merchandise (DOA)
If you received a product that is non-functioning or defective out of the packaging, please contact the ID Wholesaler Technical Support Team to arrange for a return merchandise authorization (RMA). We will do our best to replace the product as quickly as possible.

We work continually to make this policy as customer friendly as possible, while still allowing us to offer the lowest prices anywhere.

BBB accredited business

A+

Overview

We carry everything needed to design, print, and wear professional-looking ID cards and badges. Our customers receive free shipping on $100+ orders, award-winning service, an extensive inventory, and a highly-knowledgeable in-house technical support team. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.
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ID Wholesaler

ID Wholesaler

BBB ACCREDITATION SINCE 06/24/2005

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