Business ProfileforStarkey

I have had two pair of Starkey hearing aids. The first pair were bought about 4 years ago. I was never fully satisfied by the first pair, but the technician at ******* Hearing worked hard to keep them going. So when the new Starkey Genesis ***** 24 came out I was excited to give them a try to upgrade my hearing aids. I know now that was a huge mistake. My technician assured me that Starkey had done a good job with the new design. After I got my pair it wasnt long before a huge flaw showed up. At random times during the day my hearing aids changed the volume on my hearing aids. This happened every day several times a day. My technician tried every thing in his system to correct the flaw, but to no avail. He finally sent the at pair back to the factory and got me a brand new pair. I received the new pair after the first of the year (****) and tried them for the last 7 days and the same problem showed up immediately. I called Starkey but got no where. I am now going to by another set of hearing aids by another manufacturer. After spending over $13000 dollars for two pair of Starkey hearing aids, I now realize that Starkey is not responsive to the trials of their patients. I am not wealthy man but I have to move on from Starkey. I am extremely discouraged by this experience and just wish to warn others. Thanks for giving us this forum!