Business ProfileforMiracle-Ear, Inc.

My complaint is high pressure sales and deceitful and dishonest business practices by Miracle Ear.My 86-year-old aunt was having trouble with her hearing aids so she went to Miracle Ear for help. They charge $50 per visit. The specialist suggested new aids and began a sales push and fitted her with new aids and let her try them for one week. At the time of the visit he offered a special promotion of two-year financing at 0% interest with a down payment. It felt rushed, but she agreed and made her down payment. After the week trial she returned to purchase them and was told the promotion had ended so she would not get the 0% interest. I disputed, and contacted his manager and told him it was unprofessional and unethical to change the terms of a sale before it completed. He said he would check into it and call back but did not. The specialist called then and stated they were honoring the 2 year no interest offer.The contract he presented stated interest would be added for the full term at a rate of *****% and would return the interest paid at the end of the 2-year term. That is a very unscrupulous business practice.Many Miracle Ear clients are seniors living on fixed incomes and need to determine how much they can afford in a monthly payment. The entire process was uncomfortably aggressive and an unpleasant experience.