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Find a Location

UnitedHealth Group has 720 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUnitedHealth Group

    Health Insurance
    Multi Location Business

    Additional business information

    Additional Info:

    The provisions of the Health Insurance Portability and Accountability Act (HIPAA) prevent UnitedHealth Group from providing detailed information about consumer health issues without a HIPAA - compliant authorization from the consumer that fulfills HIPAA privacy requirements and allows UnitedHealth Group to share private health information with the BBB. If consumers do not include an authorization that complies with HIPAA, UnitedHealth Group will contact the consumer directly and notify the BBB the contact was made.

     

    Optum 2001 Integrity Awards Winner

    See all additional business information

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 1,372 Customer Reviews

    Customer Complaints

    2,146 complaints closed in last 3 years

    981 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    UnitedHealth Group Inc. is an American managed health care company based in Minnetonka, Minnesota. UnitedHealth Group is a distinctively diversified health and well-being company headquartered in the United States, and a leader worldwide in helping people live healthier lives and helping make the health system work better for everyone.

    Business Details

    This is a multi-location business.

    Find a Location

    UnitedHealth Group has 720 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      9900 Bren Rd E Mn008-T-615 Consumer Affairs, Minnetonka, MN 55343-4402
      BBB File Opened:
      1/20/1995
      Years in Business:
      50
      Business Started:
      1/1/1974
      Business Started Locally:
      1/1/1974
      Type of Entity:
      Corporation
      Alternate Business Name
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      • Kelsey-Seybold Clinic P.A
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      • Logistics Health Incorporated
      • 4C Medical group
      • FutureScripts
      • Health Allies
      • Catamaran
      • House Calls
      • Johnson and Roundtree
      • MedExpress
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      • Briova Pharmacy
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      • CHCS Services, Inc
      • Homecare Dimensions Inc
      • American Health Network
      • Logistics Health INC
      • Ingenix
      • United One Healthcare
      • UnitedHealth Group Consumer Affairs
      • United Behavioral Health
      • OPTUMInsight
      • HI Health Innovations
      • Difinity Health
      • United Healthcare
      • PacifiCare
      • Process Works
      • Spectera
      • Prescription Solutions
      • United Health Foundation
      • Fiserv Health
      • UMR
      • Oxford Health
      • Pacificare Dental & Vision
      • OptumRx
      • Hihealthinnovations.com
      • United Health Military & Veterans Services
      • OptumHealth Financial Services
      • Optum360 LLC
      • Optum360 Services Inc
      • LHI
      • United One Health
      Business Management
      • Stephen Hemsley, President & CEO
      • Consumer Affairs, Owner / Manager
      • Jean Manowski, Manager
      • Kevin Klopfenstein, CEO
      • Jay Anliker, President
      • Deltha Nelson, Legal Services Specialist
      • Michelle Johnson, Manager
      • Michael Stone, Director, Operations
      • Michael Blaszyk, Owner
      Contact Information

      Principal

      • Michelle Johnson, Manager

      Customer Contact

      • Michelle Johnson, Manager
      Additional Contact Information

      Fax Numbers

      • (651) 603-8525
        Other Fax
      • (218) 279-6760
        Other Fax

      Phone Numbers

      Customer Complaints

      2,148 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      United Healthcare sent me a letter addressed to me, with my name and address when I opened it, it was a health insurance card for ***************************** who is employed by ***** foods. I called the number on the back of this insurance card to report the privacy compromised and was told its a known issue, and was asked for my member ID and told her department doesnt handle my insurance group. I told her I was reporting the problem, and had to ask what to do with the card. I asked if I should cut it up and throw it away, the representative said to do that before we ended the call. When I went to work a few days later, my manager had the same thing happen to her , but it was a health insurance card for someone who works for ************* Im highly disappointed that United Healthcare has not sent out letters informing its members that they have sent out several insurance cards to the wrong people. I do not feel they are handling it appropriately.
      Read More

      Customer Reviews

      1,372 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scam B

      1 star

      04/18/2024

      These psychopaths call me 20 times per day from multiple phone numbers. DO NOT DO BUSINESS WITH THEM. They are scam artists!

      Local BBB

      BBB of Minnesota and North Dakota

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