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Find a Location

DBS Residential Solutions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DBS Residential Solutions

      5116 Jean Duluth Rd Ste 300 Duluth, MN 55803-9752

      BBB Accredited Business
    • DBS Residential Solutions

      1584 93rd Lane NE Minneapolis, MN 55449

      BBB Accredited Business
    • DBS Residential Solutions

      6900 Shady Oak Rd Eden Prairie, MN 55344-3416

      BBB Accredited Business

    Business ProfileforDBS Residential Solutions

    Foundation Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/18/2013

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    DBS specializes in basement waterproofing, foundation and crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions.

    Products & Services

    EverLast™ Basement Wall Panels, PowerBrace™ Wall Bracing System, SmartJack® Crawl Space Supports, GeoLock™ Wall Anchor System, CleanSpace® Wall Poly, TripleSafe™ Sump Pump, SilverGlo™ Insulation, PolyLevel®

    Business Details

    This is a multi-location business.

    Find a Location

    DBS Residential Solutions has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DBS Residential Solutions

        5116 Jean Duluth Rd Ste 300 Duluth, MN 55803-9752

        BBB Accredited Business
      • DBS Residential Solutions

        1584 93rd Lane NE Minneapolis, MN 55449

        BBB Accredited Business
      • DBS Residential Solutions

        6900 Shady Oak Rd Eden Prairie, MN 55344-3416

        BBB Accredited Business
      Location of This Business
      5116 Jean Duluth Rd Ste 300, Duluth, MN 55803-9752
      BBB File Opened:
      6/18/2012
      Years in Business:
      12
      Business Started:
      2/3/2012
      Business Started Locally:
      2/3/2012
      Business Incorporated:
      2/3/2012
      Accredited Since:
      3/18/2013
      Licensing Information:
      • CR692609
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Bonnie Sundberg, Owner
      • Emily Kincheloe, Director of Marketing
      Contact Information

      Principal

      • Bonnie Sundberg, Owner
      • Emily Kincheloe, Director of Marketing

      Customer Contact

      • Bonnie Sundberg, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/30/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      Contract signed 06/02/2023 with a construction starting on 07/17/2023. DBS salesperson *********************** (face to face on 06/02/2023) stated the project to be complete in 3/4 weeks.Project Manager ****** along with other subcontractors also stated the project to be completed in3/4 weeks.DBS Residential Solutions along with project managers have the complete disrespect for the customer.The project was started on 07/17/2023 and now the project is still not complete as of 01/30/2023 Iam requesting DBS to provide a completion date and complete the project to my satisfaction.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rachel A

      1 star

      11/13/2023

      They have been "working" on our basement project since March (that's when a third of our deposit was taken)... Officially started demolition in October. It's now on week 5 of work. They said they would be done and working together - flooring could go down as the electricians where here, etc. No one as even mentioned to us any of the items we need for the bathroom that's being installed in the remodel - like the vanity, our lights, the toilet. This is the worst company I've ever seen work with. They contact everyone out. They lie about timelines constantly. They have no idea how to communicate or even tell the truth. They don't actually understand how to finish a project. And they overall just paid too much to do a terrible job. They originally told us this project would take 7-10 days max. And here we are on week 5 with no end in sight .. How disappointing. I would never recommend this company to anyone

      Local BBB

      BBB of Minnesota and North Dakota

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