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          Find a Location

          Rainbow International of Twin Cities North has 1 locations, listed below.

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            Business ProfileforRainbow International of Twin Cities North

            Fire and Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/6/2011

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by Rainbow International of Twin Cities North Corporation, this business offers fire restoration, water mitigation, carpet cleaning and odor removal.

            Business Details

            BBB File Opened:
            4/1/2011
            Years in Business:
            12
            Business Started:
            5/1/2011
            Business Started Locally:
            5/1/2011
            Business Incorporated:
            3/15/2011
            Accredited Since:
            7/6/2011
            Type of Entity:
            Corporation
            Alternate Business Name
            • TCN Restoration, Inc
            Business Management
            • Brian McNallan, Owner
            • Matthew Milless, Owner
            Contact Information

            Principal

            • Brian McNallan, Owner
            • Matthew Milless, Owner
            Additional Contact Information

            Fax Numbers

            • (763) 757-8008
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/31/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My home got flooded and my home owners insurance send rain restoration twin cities to dry the water and I decided to work with him ( ***********************) to complete the work. ***************** team came and unscrewed light fixtures to do the ceiling from the water damage and left all the light fixtures hanging from the ceiling, remove the smoke detector and never replace it, remove the vent cover in the bathroom and never replace it, put a large coded lock on my front door to keep the keys for easy access to come in and out and left the lock on my door, it has been there for over a year. I have a sister that suffers from sickle cell and my mother being a single mom I spent a lot of my time helping her and hasnt had the time to go after this company. I really just want my work completed and the lock remove from my door. I think this company took advantage of me being an immigrant and secondly because I am a woman. I had to call **** several times, reminding him about my work to get him to come out. Sincerely yours *******************************
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Valerie F.

            5 stars

            04/09/2021

            From the first phone call to the in home assessment, I was impressed with Matt. Not only was he knowledgeable and professional, he is the gold standard for what customer service should be! This isn't just hyperbole. We have a mold issue in our home with my immunocompromised and extremely anxious elderly mother. Matt was the fourth person I had spoken to, and the third person in our home to assess the situation. While he agreed with the assessments of others, he sat with my mom and I to patiently explain everything and then saved us thousands of dollars by telling us step by step how to fix the problem ourselves! He was totally willing to do the work for us, but he refused to prey on the fear and anxiety of a vulnerable widow by having her pay a bunch of money unnecessarily. If we follow the instructions and the problem returns, he assured us that he will immediately return to help us. So while I cannot comment on his work specifically, I felt strongly compelled to review his outstanding business ethics and compassion. I would not hesitate to contact Matt again should I ever need Rainbow International Services. Kudos to a business capable of restoring my faith in humanity.

            Local BBB

            BBB of Minnesota and North Dakota

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