BBB Accredited Business Profile

Xcel Energy, Inc.

Xcel Energy, Inc.

(800) 895-4999

Xcel Energy, Inc.

108 years in business
414 Nicollet Mall Fl 5
Minneapolis, MN 55401-1993
Fax Numbers
  • (612) 330-6185
  • (701) 241-8682
  • (651) 628-1337
  • (612) 330-6297
  • (701) 235-3577
  • (800) 895-2895
Additional Phone Numbers
  • (651) 222-6500
  • (651) 462-6204
  • (800) 895-4999
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 01/01/1971
Business Started: 01/01/1909
Business Started Locally: 01/01/1909
Business Incorporated: 01/01/1909 in MN
Business Management
  • Laura McCarten, Vice President
  • Liz Horner, Sr. Customer Advocate
  • Gary Johnson, VP/General Counsel
  • Dick Kelly, CEO
  • John Pacheco, CEO (Xcel Energy Foundation)
  • Carly Preston, Customer Advocate

Business Category
  • Electric Companies
  • Utility Locating
  • Natural Gas Companies

Service Area
We service the following area(s): Twin Cities Metro - 11 County
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



Xcel Energy is a United States electric and natural gas utility company with operations in twelve western and midwestern states. Xcel was formed in 2000 by merging Minneapolis based Northern States Power and Denver based New Century Energies.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Xcel Energy, Inc.

Xcel Energy, Inc.


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