BBB Accredited Business Profile

Harris Communications, Inc.

Harris Communications, Inc.

(952) 906-1180

Harris Communications, Inc.

35 years in business
15155 Technology Dr
Eden Prairie, MN 55344-2273
Fax Numbers
  • (952) 906-1099
  • (651) 480-2042
Additional Phone Numbers
  • (800) 825-9187
  • (800) 825-6758
  • (952) 906-1198
Additional Email Addresses
  • info@harriscomm.com
BBB File Opened: 03/01/1990
Business Started: 01/01/1982
Business Started Locally: 01/01/1982
Business Incorporated: 12/17/1993 in MN
Type of Entity
Corporation
Business Management
  • Lori Foss, Marketing Director
  • Ray Harris, Sales & Marketing
  • Robert Harris, President
  • Tricia Meger, Operations Manager
  • Dave Motes, Customer Service
Business Category
  • Disability Access Equipment
  • Telecommunications Equipment - Disability

Products & Services
According to information provided by the business, Harris Communications offers amplified phones, personal amplifiers, FM systems, TV listening systems, loop systems, hearing aid accessories, loud/vibrating alarm clocks, signaling systems, smoke alarms/detectors with visual, tactile, and auditory alerts.
Service Area
TWIN CITIES METRO - 11 COUNTY
Refund & Exchange Policy: 
RETURN POLICY

Please examine the Software or Product when you receive it. Shipping errors must be reported within five (5) business days from receipt of order. If any item is damaged, you must report the damage immediately to the shipping carrier and also notify Harris Communications (DO NOT ship the package back to Harris Communications). Harris Communications will not consider any claim for damaged or missing items more than five (5) days from the date the order shipment was received.

If you wish to return or exchange a product(s), you must do so within 30 days of shipment. Software, special orders, DVDs, CD-ROMs and videotapes are NON-RETURNABLE unless defective. Shipping and handling charges are non-refundable unless the product is found to be defective or a shipping error was made on our behalf. Simply call our Customer Service Department at 1-888-477-2995 (Voice/TTY) for a return merchandise authorization (RMA) number. Then complete the Return Form enclosed with your shipment. Carefully repack the merchandise using its original packing materials and carton and enclose any manuals and warranty cards as well as the Return Form. Enclose the product box in a shipping box to protect the product. The RMA number MUST appear on the outside of the shipping box, next to our address as indicated below. (To receive a refund, the items must be in the original carton and in "like new" condition, with all parts, instruction manuals and RMA number included. If these criteria are not met, Harris Communications reserves the right to refuse the return or to issue an in-store credit instead of a refund. Merchandise must be received by Harris Communications no later than ten (10) days from issuing the RMA number). Harris Communications reserves the right to charge a restocking fee. Send the return merchandise, prepaid and insured to:

Harris Communications
Attn: Return Dept. (RMA#________)
15155 Technology Drive
Eden Prairie MN 55344

Returns WILL NOT be accepted after thirty (30) days from the date of shipment. (If 30 days have already passed from the date of shipment, please follow the manufacturer's warranty instructions for repair service).

Harris Communications reserves the right to refuse a return if items are determined to have been damaged or abused, or to charge a minimum of 15% restocking fee if products are returned without the original packing materials, all instruction manuals and warranty cards.
You are responsible for the cost of shipping the returns.

DAMAGED ITEMS
If you receive an item that has been damaged in shipping, please keep all packaging materials. Claims cannot be made if packaging materials are missing. Report the damage immediately to the carrier. Do NOT ship the package back to Harris Communications! Instead, wait for the carrier to inspect and pick up the package. Call Harris Communications so that we can process a replacement for you.

SHIPPING ERRORS
Shipping errors must be reported within 72 hours of receipt of order delivery.
BBB accredited business

A+

Overview

We are a nationwide cataloger, internet retailer, and distributor of assistive devices for deaf and hard of hearing individuals.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Harris Communications, Inc.

Harris Communications, Inc.

BBB ACCREDITATION SINCE 06/14/2012

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: