This Business Is Not BBB Accredited

Universal Acceptance Corporation

Universal Acceptance Corporation

(800) 414-2622

Universal Acceptance Corporation

16 years in business
PO Box 398104
Edina, MN 55439-8104
Fax Numbers
  • (952) 920-0461
  • (952) 767-4305
Additional Phone Numbers
  • (952) 345-4500
  • (952) 767-4359
BBB File Opened: 11/10/2006
Business Started: 11/15/2000
Business Started Locally: 11/15/2000
Business Incorporated: 11/15/2000 in MN
Type of Entity
Business Management
  • Julie Sterbenz, Customer Service
  • Donald Griffin, Owner
Business Category
  • Consumer Finance & Loan Companies
Alternate Business Names
  • UAC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Check, Money order, visa, mastercard.
Refund & Exchange Policy: 
7 day satisfaction guarantee policy.


Government Action

Gov. Action
The following describes an enforcement action taken by the Consumer Financial Protection Bureau. For further information you can contact them directly.

"The Consumer Financial Protection Bureau (Bureau) has reviewed the consumer information furnishing processes and practices of Interstate Auto Group, Inc., doing business as "Carhop" (Carhop), and its financing company, Universal Acceptance Corporation (UAC) (collectively, Respondents).... Read More


According to the information provided by Universal Acceptance Corp., this company offers auto financing.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Universal Acceptance Corporation include:

  • 81 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Universal Acceptance Corporation


Universal Acceptance Corporation

Customer Review Rating:


Composite Score: