Business ProfileforChando Construction

Back in May of 2022 we had some roof damage and we have contacted several company to give us an estimate on our roof and decided to go with Chando because the representative **** explained everything to ** in detailed and help ** out through this process. He basically held our hand and negotiate with the insurance to help cover most of the cost. The first payment that we got was for $3000 which was later made out to chando by **. We later found out that **** will no longer be with the company due to him going back to school and later was working with *****. ***** was negotiating with the insurance for more money. ** the mean time ***** put a temporary patch on the hole that we had from the hail storm. The second payment that was sent from our insurance was for the amount of $13,000 in sept 2022 and we later wrote out the check to Chando in that month. In order for ** to cover for the remaining amount we had to finance thru one of their financing company which was high recommend by ***** the manager. Once we were in the clear with the financing company we knew that if we didn't pay for the roof right away we might end up using the money on something else and we weren't going to have that money to pay for it. I was in contacted with ***** and ***** for a while and that's when we decided to go ahead and pay another $5000 to cover for the remaining of the balance. In October that was when we wrote out the last check to chando in hopes that we will get it fix that year. ***** told me that he is still negotiating with the insurance company to have them pay for the decking and hopefully we will hear back from them soon. Come Nov 2022 that's when the insurance company finally answered and said that they were going to cover for the decking but by that time it was too cold. We were told by ***** that we will be one of the first one to get their roof fix. Fast forwarded to march when we had all the heavy rain and my roof started to leaking again. The temporary patch they put back in July 2022 didn't hold I called and I texted ***** and to my surprise he is no longer with the company. He did give me some numbers to call but mean while I also texted ***** and he was also no longer with the company too. I started calling all the numbers that was provided for me from ***** and was finally in touch with ****. He called the office to have someone call me back. **** the reception called and had someone come out to put the temporary patch back on in march bc they couldn't do any replacement due to the weather. April 3rd 2023 I tried calling the office phone leaving voicemail on the status of getting my roof replace. I called every day after leaving voicemails in hope to hear good news. On April 5 th 2023 I reached out to **** and that's when I heard the bad news.