BBB Accredited Business Profile

Computer Samurai

Computer Samurai

(800) 207-3092

Computer Samurai

7 years in business
PO Box 104
Dassel, MN 55325-0104
Additional Phone Numbers
  • (952) 479-4635
Additional Email Addresses
  • erik@computer-samurai.com
BBB File Opened: 10/10/2013
Business Started: 09/03/2009
Business Started Locally: 09/03/2009
Business Incorporated: 09/03/2009 in MN
Type of Entity
Corporation
Business Management
  • Erik Haapala, President
  • Erik D. Haapala, President
Business Category
  • Computers - Service & Repair
  • Computer Business Services
  • Computer Consultant

Additional Information
  • On 6/23/15, Computer Samurai informed BBB their business name was being used by unknown parties in regard to an ongoing computer scheme. The scheme involves a computer virus, referred to as ransomware, which locks up users' computers making them inop...
  • On 6/23/15, Computer Samurai informed BBB their business name was being used by unknown parties in regard to an ongoing computer scheme. The scheme involves a computer virus, referred to as ransomware, which locks up users' computers making them inoperable. Victims are then prompted, via a pop-up message on their screen, to call an 800 or 877 number, which is purportedly a computer helpline. However, this number belongs to scammers who are likely operating from overseas. When they answer phone calls from the public, they claim to be Computer Samurai and reference the company's BBB Accreditation and rating in an effort to get people to trust them and turn over their credit card information in exchange for their 'assistance.' However, Computer Samurai is not affiliated with this scheme or these unknown parties. If your computer is locked up by a virus, BBB advises you to seek the help of a technical expert and ignore any pop-up messages you receive via your computer in regard to any helpline you're supposed to call. BBB also advises against paying unknown parties ransom to unlock your computers, as there is no guarantee they will do so. To learn more about ransomware visit https://www.fbi.gov/news/stories/2015/january/ransomware-on-the-rise

Service Area
HOPKINS, MN, MAPLE GROVE, MN, MAPLE PLAIN, MN, MINNEAPOLIS, MN, MINNETONKA, MN, MINNETRISTA, MN, NORWOOD YOUNG AMERICA, MN, NORWOOD, MN, NYA, MN, OSSEO, MN, WACONIA, MN, WATERTOWN, MN, WAYZATA, MN, YOUNG AMERICA, MN
Alternate Business Names
  • Technology Samurai, Inc.
BBB accredited business

A+

Overview

According to the information provided by Technology Samurai, this company offers repair to all major brands and models of computer equipment you may have in your home or office. Data back up and protection, business systems design and computer wellness programs with remote support. Also provides free pick up and delivery.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Computer Samurai

Computer Samurai

BBB ACCREDITED SINCE 10/14/2013

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