BBB Accredited Business Profile

Consumer Directions, Inc.

Consumer Directions, Inc.

(866) 400-1017

Consumer Directions, Inc.

15 years in business
425 E Saint Germain St Ste 200
Saint Cloud, MN 56304-0705
Fax Numbers
  • (888) 400-3238
  • (888) 400-3238
  • (320) 258-3238
  • (320) 230-0108
Additional Phone Numbers
  • (320) 420-3423
  • (320) 420-1017
Additional Email Addresses
BBB File Opened: 08/22/2011
Business Started: 12/06/2001
Business Started Locally: 12/06/2001
Business Incorporated: 12/06/2001 in MN
Type of Entity
Contact Information
  • Principal: Lisa Kampfer, CEO
  • Principal: Shantel Jaszcak, President/CFO
Business Category
  • Caregivers Resources
  • Social Service Organizations
  • Senior Home Care
  • Developmental Disability Services

Products & Services
According to information provided by the business, Consumer Directions supports families, who are caring for a family member at home, who want choice and control over their services. They hire their own caregivers, set the wage, and supervise; Consumer Directions takes care of all the payroll pieces.
Service Area
We service the following area(s): Minnesota
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



According to the information supplied by Consumer Directions this company is a FSE (Fiscal Support Entity)they are a monetary bridge to funds provided through grants and waivers through the state of Minnesota. They are made up of accountants who focus on customer service

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Consumer Directions, Inc.

Consumer Directions, Inc.


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