BBB Accredited Business Profile

Mach 1 Car Audio & Security

Mach 1 Car Audio & Security

(651) 481-7215

Mach 1 Car Audio & Security

32 years in business
2768 Rice St
Little Canada, MN 55113-2286
Additional Phone Numbers
  • (763) 541-0048
  • (952) 933-7357
  • (612) 869-0355
Additional Email Addresses
  • kmotschenbacher@mach1-audio.com
BBB File Opened: 01/11/1999
Business Started: 06/17/1986
Business Started Locally: 06/17/1986
Business Incorporated: 06/17/1986 in MN
Type of Entity
Corporation
Business Management
  • Michael F Brogan, President/CEO
Contact Information
  • Customer Service: Kyle Motschenbacher, General Manager
Business Category
  • Car Sound Systems
  • Auto Alarms
  • Electronic Equipment Repair

Products & Services
Radios, Amplifiers, Remote Starts, Security Systems/Alarms, LED Accent Lighting, Subwoofers, Speakers, Wire Harnesses, Dash Kits, Interface Modules, Enclosures, Radar Detectors, Back-Up Cameras, Back-Up Sensors, Custom Work, Motorcycle Audio, Boat Audio, Powersport Audio
Service Area
Twin Cities
Methods of Payment
  • Visa, MasterCard, Discover, American Express, Cash, Contactless Payments like Android Pay, Samsung Pay, Apple Pay, and Compatible Cards.
Refund & Exchange Policy: 
Seven day return policy with the exception of radar detectors, labor, kits, and parts which can only be exchanged within seven days from purchase for store credit. Cash refunds on same day as purchase only. Exchanges up to 30 days from purchase for store credit for all other equipment. All returns/exchanges are subject to restocking fees of up to 50%.
BBB accredited business

A+

Overview

Celebrating 32 Years!
For over 32 years, we have served people of the Twin Cities as the premier car audio and security dealer. We can help you find new, innovative and helpful aftermarket parts and accessories from companies like Pioneer, Sony, Kenwood Excelon, JVC, Clarion, Jensen and Rockford Fosgate for whatever it is you get around in.
Then...
Mach 1 opened up April 1, 1986, during a time when mobile communications consisted of CB radios and cellular systems that cost upwards of $2,000 (and stayed in your car when you got out). Some new cars still came with 8 track players as standard equipment and a CD was something you invested in in a bank. As far as video in your vehicle, a drive-in theater was the only way to watch a movie while sitting in your car. On road trips the person in the passenger seat had to fumble with a map for directions.
Now...
Mach 1 installs the latest in video entertainment, Bluetooth connectivity, and smart phone integration into standard factory systems. Some things don't change. Believe it or not, CD-players are still available too. In addition to AM/FM you have choices like a Sirius/XM subscription service or HD radio on many new in-dash units. On selected units you can connect your cell phone into your system and use such features as Apple Carplay or Android Auto, Spotify, Pandora and other internet-based systems. You can also get directions on the fly with units that have built in navigation.
Sound quality is still important to many people and Mach 1 has always been on the cutting edge with the installation and audio products like Focal, Hertz/Audison, Kicker, JL Audio, and Rockford Fosgate. With sound improvement products like Dynamat and AudioControl, Mach 1 can improve almost any factory system.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mach 1 Car Audio & Security

Mach 1 Car Audio & Security

BBB ACCREDITATION SINCE 02/05/2018

Customer Review Rating:

100%

Composite Score: