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      Country
          Country

          Find a Location

          First International Bank & Trust has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • First International Bank & Trust

              100 N Main St P.O Box 607 Watford City, ND 58854-7100

              BBB Accredited Business
            • First International Bank & Trust

              3001 25th St S Fargo, ND 58103-6160

              BBB Accredited Business
            • First International Bank & Trust

              204 N Main St Elgin, ND 58533-7100

              BBB Accredited Business
            • First International Bank & Trust

              4501 40th Ave S Fargo, ND 58104-4311

              BBB Accredited Business
            • First International Bank & Trust

              3101 Broadway N Ste 1 Fargo, ND 58102-1485

              BBB Accredited Business

            Business ProfileforFirst International Bank & Trust

            Bank
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/14/2012

            Years in Business: 113

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by First International Bank & Trust, this company offers full banking services including checking, savings, safe deposit boxes and money market activities. They also provide full line insurance needs and services. They provide wealth management, property management, investment management, trust management and banking. They also provide lending and mortgage services for agriculture, commercial, residential, consumer and real estate.

            Business Details

            This is a multi-location business.

            Find a Location

            First International Bank & Trust has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • First International Bank & Trust

                100 N Main St P.O Box 607 Watford City, ND 58854-7100

                BBB Accredited Business
              • First International Bank & Trust

                3001 25th St S Fargo, ND 58103-6160

                BBB Accredited Business
              • First International Bank & Trust

                204 N Main St Elgin, ND 58533-7100

                BBB Accredited Business
              • First International Bank & Trust

                4501 40th Ave S Fargo, ND 58104-4311

                BBB Accredited Business
              • First International Bank & Trust

                3101 Broadway N Ste 1 Fargo, ND 58102-1485

                BBB Accredited Business
              BBB File Opened:
              6/29/2001
              Years in Business:
              113
              Business Started:
              5/13/1910
              Business Started Locally:
              5/13/1910
              Business Incorporated:
              5/13/1910
              Accredited Since:
              5/14/2012
              Type of Entity:
              Corporation
              Alternate Business Name
              • First International Bank
              Business Management
              • Stephen L. Stenehjem, CEO/Chairman
              • S. Peter Stenehjem, Vice President of Marketing & Commercial Lending
              • Traci Wiebe, Executive Assistant
              • Blaine DesLauriers, President
              • Brian Hagen, Fargo Market Preside
              • John Docken
              • Sean Foss, Corporate Counsel
              Contact Information

              Principal

              • John Docken
              • Sean Foss, Corporate Counsel

              Customer Contact

              • Sean Foss, Corporate Counsel
              Additional Contact Information

              Fax Numbers

              • (701) 232-6141
                Primary Fax
              • (701) 277-8998
                Other Fax

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/02/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I mailed a check for my payment due June 28, 2022 and the check was not received on the due date, so I made an electronic payment so a late payment would not be reflected on my credit history. It was the next day after the electronic payment was made that the check cleared, so now there was a double payment. The bank advised I they mailed a refund check to me on July 1 and I had to wait 3 weeks to get the overage of ******** back. I waited the 3 weeks and their check never arrived to me, so I called them Friday 7.29.22 and was told "*****", the manager was out at a funeral and she would call me back on Tuesday, 8.2.22. I did not receive a call back, so I called back and was told I couldn't speak to her and now I had to wait 90 days to get my money back, even though the bank is telling me they issued me the check back on July 1. ALL I WANT IS MY MONEY BACK!!!! No one is following through on this and every time I call the bank, its another story.
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Unhappy C

              01/28/2023

              Horrible customer service by a loan officer!!! We made a request to have our loans modified a year later they still weren't modified. His response " What's $600 less going to do when your payments have been late for this many months already" If you appreciate going in to talk to a loan officer that slams their door behind you and isn't afraid to come over their desk yelling at you than this bank is perfect for you. Ask to speak to *** but make sure you double check his work as he isn't very good at verifying numbers, dates, or accounts.

              Local BBB

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