BBB Accredited Business Profile

US Bank

US Bank

(800) 872-2657

US Bank

89 years in business
800 Nicollet Mall
Minneapolis, MN 55402-7000
Additional Phone Numbers
  • (612) 303-7870
  • (651) 466-3000
BBB File Opened: 04/01/1970
Business Started: 01/01/1929
Business Started Locally: 01/01/1929
Business Management
  • William Benjamin, President
  • Christine Hobrough, Senior Vice President and Chief Administrative Officer
Contact Information
  • Thomas Zirbs, Senior Vice President and Metropolitan Region Manager
Business Category
  • Bank
  • Credit Cards and Plans
  • Financial Services

Additional Information
  • Call 800-US BANKS or find specific customer service department listings by visiting
Service Area
We service the following area(s): Twin Cities Metro - 11 County
Alternate Business Names
  • US Bancorp
  • FSV Payment Systems
  • Elan Financial Services
  • IT & C Payment Services Department
  • US Bank Trust Company NA
  • US Bank National Association
  • Elavon, Inc
  • Business Equipment Financing
  • U.S. Bank

BBB accredited business


Government Action

Violations of secrecy act

The following Government actions have been resolved by either a settlement or a decision by a court or administrative agency. For more information please visit: 


US Department of Justice Agreement 

Federal Reserve Board Consent Order

US Department of Treasury Assessment 

Office of the Comptroller Consent Order



According to the information provided by US Bank , this company is a full service financial institution. Their division, Elan Financial, issues credit cards and provides credit card services.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for US Bank include:

  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

US Bank

US Bank


Customer Review Rating:


Composite Score: