BBB Accredited Business Profile

Think Mutual Bank

Think Mutual Bank

(800) 288-3425

Think Mutual Bank

57 years in business
5200 Members Pkwy NW
Rochester, MN 55901-8381
Fax Numbers
  • (507) 536-5730
Additional Phone Numbers
  • (507) 288-3425
  • (952) 920-1774
  • (651) 288-1010
BBB File Opened: 09/28/1998
Business Started: 02/06/1961
Business Started Locally: 02/06/1961
Type of Entity
Business Management
  • Amy Franqueira, Customer Support Manager
  • Paul Mackin, CEO
  • Kari Jo Pugh, Chief of Staff
  • Delcy Rodriguez, VP, Customer Support
Business Category
  • Bank
Products & Services
Think Mutual Bank offers a full range of deposit, lending, credit, investment, and insurance products and services.
Service Area
We service the following area(s): Southeast MN
BBB accredited business



Think Mutual Bank is headquartered in Rochester, MN, with 10 full-service offices in Rochester, Apple Valley, Eagan, Edina and St Paul. The bank is mutually owned by its customers, allowing it to focus on customer care rather than investor return.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Think Mutual Bank

Think Mutual Bank


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