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          Honest-1 Auto Care #187 has 1 locations, listed below.

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            Business ProfileforHonest-1 Auto Care #187

            Auto Repair

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Honest-1 is committed to providing you with a wide range of high quality automotive services.

            Products & Services

            According to the information provided by Honest-1 Auto Care, this company offers light duty auto repair and diagnostics including tires and exhaust.

            Business Details

            BBB File Opened:
            11/9/2011
            Years in Business:
            14
            Business Started:
            2/24/2010
            Business Started Locally:
            2/24/2010
            Business Incorporated:
            2/24/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Seed Incorporated
            Business Management
            • Matt Sedestrom, Owner
            • Hunter Fennell, General Manager
            Contact Information

            Principal

            • Matt Sedestrom, Owner

            Customer Contact

            • Matt Sedestrom, Owner
            Additional Contact Information

            Fax Numbers

            • (651) 994-9030
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            Around July 3rd we took my sons car in to get his air conditioning charged and It cost around $390. After they finished charging it still wasnt blowing warm air and they told my son it needed a new compressor which was going to cost around $1,000, but they would do it for $900 + tax. We took the car in on July 10 and paid the bill. My son works 3-4 miles away and works 3 times a week. On Friday 21st my son said his air conditioner wasnt working. We booked the car in for what we thought would be a warranty repair (we were told the compressor would have a 3 year warranty) but my son phoned me distraught because he said it was going to cost another $800 after a discount. I spoke to them and they said that it had apparently had a leak which they did not notice at the time when they told us about the compressor. I told them that the car is only worth around $3,500 and if wed been told that it was going to cost around $1,900 (not including the charge) to repair then my son would have said no because hed been driving the last 2 ******* without air conditioning. At this point with the original charging, we had already paid $1350 so had no choice but to agree to the charge for the further repair.My son had driven the car for less than 40 miles and it had only been 10 days since they said they had fixed the problem. It is not our fault that they didnt diagnose the full problem the first time after it didn't work. Air conditioners in cars can leak and if theyd put dye to see if it had a leak after they had charged it they would have seen the leak when they put in the compressor and we could have refused the repair and only been $390 out of pocket.We think the leak repair should have been done free of charge since it was their mis diagnosis in the first place and have been covered under warranty since we were under the impression that the air compressor was the only thing wrong with the air conditioning.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Minnesota and North Dakota

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