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          4th Street Auto Repair has 1 locations, listed below.

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            Business Profilefor4th Street Auto Repair

            Auto Repair

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by 4th Street Auto Repair, Inc., this company offers all general mechanical repairs. (No bodywork)

            Business Details

            BBB File Opened:
            2/6/2002
            Years in Business:
            45
            Business Started:
            3/19/1979
            Business Started Locally:
            3/19/1979
            Date of New Ownership:
            1/1/1995
            Business Incorporated:
            10/6/1995
            Type of Entity:
            Corporation
            Alternate Business Name
            • Fourth Street Auto Repair, Inc.
            • Victory Auto Service & Glass
            • 4th Street Auto Repair Powered By Victory
            Hours of Operation

            Primary

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 6:00 PM
            W:
            7:00 AM - 6:00 PM
            Th:
            7:00 AM - 6:00 PM
            F:
            7:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Jeffery Matt, Owner
            • Jordan Matt, Area Manager
            Contact Information

            Principal

            • Jeffery Matt, Owner

            Customer Contact

            • Jeffery Matt, Owner
            • Jordan Matt, Area Manager
            Additional Contact Information

            Fax Numbers

            • (218) 724-0626
              Primary Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/04/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Andrew E

            1 star

            10/16/2023

            My car came in with issues starting which was believed to be a battery and/or alternator problem. I asked them to check on the issue and they performed a "battery and charging system check" on my car. They called me back and gave me a quote of over $3000 to replace the alternator, battery, ball joints, and tires along with an alignment. This quote seemed way too high to me and the reason for replacing the ball joints and tires was phrased like a scare tactic rather than a real need in my car.So I asked them to remove the tires, alignment, and ball joints from the quote and it went down to just below $1700. I was very unhappy with this amount given that it is well above other quotes I got from repair shops in the area and a certified ******* dealership. After haggling and getting some discounts, I was still looking at over $1300 which was several hundred over other quotes I had received. After getting a breakdown, I found that labor was nearly $600 and they said they'd have it down within a few hours. If my math isn't mistaken, that equals out to $200+ per hour of labor which is well above state and area average. I eventually got the car fixed myself and bought all the parts myself which came in around $500 for the top-of-line parts. Based on that, the labor plus parts was around $1100. So how exactly was my original quote at $1700? The answer is that they are very overpriced compared to other shops and have some shady business practices.

            4th Street Auto Repair Response

            10/18/2023

            Thank you for leaving us a review about your recent visit, ******. We know pricing is an important factor when it comes to auto repair and want to make sure we are always providing high quality service at fair prices. Our Area Manager, *****, will be reaching out to speak with you personally to learn more about your experience. Otherwise, you can always reach out to us *********************************************

            4th Street Auto Repair Response

            10/20/2023

            ****** - thank you for taking the time to discuss your experience with our Area Manager, *****. We appreciate that you were open to dialog, and we gladly receive your feedback as we are always looking for ways to improve. We value your input and are committed to providing the best service possible for our customers. We look forward to the possibility of working with you in the future.

            Local BBB

            BBB of Minnesota and North Dakota

            BBB Reports On

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