Business ProfileforLuther Nissan KIA

I received papers in the mail and a few calls that my 2015 *** ****** was in need of two recalls earlier this year. I then called to set up an appointment which they said I would have to wait two months to get. I got the appointment on the books for May 4th and dropped my car off on the 3rd of May. I was informed while scheduling the appointment that my car would be back to me same day given that it would only take four hours to complete both recalls. Didn't receive a call or anything for a couple days from the time the job was supposed to be done. I then reached out to the dealer and was told by the service manager ******* that the car needs a new engine for them to do the recalls. He then told me it's out of his hands and that I should call *** corporate and demand that they stand by their product. He gave me the number and I did just that. *** corporate said they just needed to get in contact with anyone at Luther *** in inver grove heights to gather information and that someone would contact me once they get things figured out. Nobody called for over a month. I went on site and was told that they thought I picked my car up with two undone recalls. I was then informed on July 3rd that the engine was going to cost my $8549.50 out of pocket for them to do the recalls which is insane. They are still holding my car ****** and keep dragging this thing out going on three months. They asked for maintenance records which I keep in excel tracking my miles and dates of oil changes. Once they received those they then asked for every oil purchase receipt which nobody keeps. They are working day and night to put a issue cased by them on to me and my family of five. I have 3 boys under the age of 8 and a wife who works as a RN. I work as a real estate agent and coach multiple high school and youth teams and we are doing all of this with one car. They never asked if we were OK or in needed of a rental car or anything. As far as I'm concerned they care nothing about us just $$$.