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Find a Location

Duluth Chrysler Dodge Jeep Ram has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDuluth Chrysler Dodge Jeep Ram

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/10/2022

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Car Dealer

    Products & Services

    According to the information provided by Duluth Chrysler Dodge Jeep Ram, this company offers new cars, used cars, auto parts and auto service.

    Business Details

    Location of This Business
    4755 Miller Trunk Hwy, Duluth, MN 55811-3918
    BBB File Opened:
    7/6/1993
    Years in Business:
    31
    Business Started:
    1/19/1993
    Business Started Locally:
    1/19/1993
    Business Incorporated:
    1/19/1993
    Accredited Since:
    5/10/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • Duluth Dodge Inc
    Business Management
    • Wendy Rubesh, General Manager
    • Burleigh Randolph, General Manager
    Contact Information

    Principal

    • Wendy Rubesh, General Manager
    • Burleigh Randolph, General Manager

    Customer Contact

    • Burleigh Randolph, General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was having a shifting problem so decided to call duluth dodge, they said i need an update to my computer.I brought my 2015 durango into dodge to get it updated, (very meticulous owner)while there they said i was almost due for oil change, we agreed to do oil change also.paid them there couple hundred dollars. I left and parked my truck in my garage, over night i had oil and coolent all over my garage floor. Brought my vehicle back to dodge and was told i now needed a radiator and it would be **** dollars. I said i need second opinion because i felt something shady going on. Brought my truck to superior auto and they confirmed my thought that someone cut into my radiator and replaced the radiator for **** dollars.come a couple months later i need an oil change and bring to valvoline and they cant do oil change because last place that did change used an impact on the drain plug and seized the plug into the pan. i bring my durango BACK to dodge and confront them, they use an impact to take out and replace..... (i watched through window) i asked if it was hard to take out and they said no, we just twisted it on out and replaced it, no need to bring here ********* doesn't know what there doing... I want my money back from the radiator and believe they owe me a oil pan.. i don't know how weak the oil pan is now due to the stress they put on. they refuse to acknowledge me and what i'm saying and saying oh well its all done get out and don't come back.this business has so many local complaints im just sick of them taking advantage of people.i'm tired of it. yes i lost my cool, yes i told the general manager off.. Im very upset and he disregarded everything i said and offered an oil change... Bad Business Bad ********************* i'm contacting superior automotive for my receipt if you need it you can email me or call me and i will provide,right now i do not have it while typing this.-***********************- ********** ******************
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gustavo B.

    1 star

    06/17/2022

    Worst I Repeat Worst Dealer Ship you can think of coming to they are ******** ******* untrustworthy individuals.This is not the first time I’ve been here and have been lied too I called not once twice three times I called 5times. To insure a vehicle was advertise for the right price after getting a 100$ Uber and coming from Cumming Ga. The First thing they say is that the vehicle is 19k more then what is advertised online. Felipe a so called manger along with Danny are disrespectful rude individuals that basically laugh at your face they shouldn’t have the title of management that’s for sure.They advertise all wrong to get you to waste your time to try to sell you something you don’t even want. This dealership has to be one of the most dishonest unprofessional one out here in Atlanta. November of last year I had the same issue and was told to next time calling Advance. What good did calling five times in advance do besides waste my time.

    Local BBB

    BBB of Minnesota and North Dakota

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