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          Buerkle Honda has 1 locations, listed below.

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            Business ProfileforBuerkle Honda

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by Buerkle Honda, this company offers sales, parts, and service of new and used vehicles.

            Products & Services

            New vehicles, Certified pre-owned vehicles, Used vehicles, Honda parts

            Business Details

            BBB File Opened:
            1/20/2005
            Years in Business:
            66
            Business Started:
            8/1/1957
            Business Started Locally:
            8/1/1957
            Business Incorporated:
            8/1/1957
            Type of Entity:
            Corporation
            Business Management
            • Mary Buerkle, Vice President
            • Dave Buerkle, President
            • Dudley Peterson, General Sales Manager
            • Ken Anderson, Service Director
            • Noah Hanneman, General Sales Manager
            Contact Information

            Principal

            • Dudley Peterson, General Sales Manager

            Customer Contact

            • Noah Hanneman, General Sales Manager
            Additional Contact Information

            Fax Numbers

            • (651) 490-6602
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/29/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            We traded in the vehicle to Buerkle Honda September 2020. They drove the vehicle cross country November 2020. We have been receiving toll bills from multiple states from November 2020 and have contacted Honda already who said they would take care of it. They never did. Now we are receiving threats of legal action. Then when we called again they tried to tell us it was our responsibility even though THEY owned the vehicle!!
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gretchen M

            03/02/2024

            I purchased a Honda Odyssey EX-L last night from Buerkle Honda and I am very disappointed in both the sales and the condition of the vehicle. Its new with 9 miles on it and noticed several defects that were pointed out to ******* prior to purchase. Said that he would let the service department know so that the issues could be addressed, so I continued the purchase. ******* entered price/loan terms into his system and an agreement was generated stating 2.9% APR/48 months. I signed and was then brought to finance and terms had changed to 3.9% APR/48 months. I asked if I did not qualify for top tier pricing. She stated I did qualify but the terms for the month of March were now 3.9% not 2.9%. The previous agreement was less than one hour previous so I dont get how they could change same day. I felt pressured to sign and it was now after hours. I feel like this was bait and switch. I purchased some accessories and ******* failed to get them prior to get them before their service department closed even though I told him from the start that I wanted All Weather Mats and a Cargo tray. I was told that I would have to come back for the accessories or take used ones out of another vehicle. After signing paperwork, I get out to the car and find that none of the defects were resolved. I tell the sales rep this and he states that he will take care of me the following day. I saw ok and drive home. The following morning (today) I drive out to the dealership. The sales rep brings out the accessories and I again point out all of the defects. He says that h*** see what service can do. He takes the car and a bit later he is back and says that they did the best that he could and that the center console defect behind the front cup holders cant be fixed and he also states that there is no way to prove that the cut to the fabric of the back driver side seat was there when I left last night even though I had pointed it out upon first inspection of the vehicle prior to signing anything.

            Local BBB

            BBB of Minnesota and North Dakota

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