Business ProfileforAsphalt Specialties Company

Asphalt and Specialties Company installed a concrete apron to my driveway in July2022. I sent them photos of the pitting and scaling that had occurred by December and January. They advertised a 10 yr warranty and was told they go over and above other companies in that regard because most offer a 1 yr or 2 yr warranty so that is why I hired them for work. I understood they were not working in January and they told me they start in May and would reach out to me then. Ever since then I have either called or emailed on 4 occasions only to be told there is no time frame that they would get back to me after I was told I would be contacted in May. Basically it felt like I was bothering them for asking. Initially I only was seeking acknowledgment of the situation and for some to take 15 minutes to come out and look at it. I have been patient this summer and understand they may have a busy season. I followed up with them again now in September and still have no reply. I was not looking to get the work done right away but havent had any follow up and dont trust that they will get back to me. The damage done to the concrete should not happen in this short of time. I have a 25 yr old sidewalk that looks better than this 1 yr old apron. I would like to request help in this situation.