Appliance Depot, Inc.
62 years in business8980 Jefferson Trl
Inver Grove Heights, MN 55077-4408
- (651) 454-4110
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BBB File Opened: 06/21/2004
Business Started: 01/01/1955
Business Started Locally: 01/01/1955
Business Incorporated: 10/03/2000 in MN
- Ron Zeien, Owner
- Appliances - Major - Dealers
- Appliances - Used
- Appliances - Major - Parts & Supplies
- Appliances - Small - Dealers
- Appliances - Small - Supplies & Parts
- Appliances - Installation
- Appliances - Small - Service & Repair
Products & ServicesAccording to information provided by the business, Appliance Depot, Inc.,offers sales & service, for major appliance brands such as, Maytag, GE, Frigidaire, Whirlpool, Kenmore, LG etc. They also carry thousands of new parts and used parts at half the price of new.
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Alternate Business Names
- Appliance Depot
Methods of Payment
- Visa, Master Card, Discover, American Express, Paypal, Check, Cash
Refund & Exchange Policy:Return Policy for All Returns
ADI retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. ADI thus encourages customers to use caution when placing an order, as once placed the order can not be cancelled, nor the item returned or exchanged unless ADI expressly consents.
In order to obtain a refund or exchange, prior approval must be given a return authorization number by ADI. Please notify ADI by email at email@example.com or telephone @ 651-454-5995 (8:30AM-4:00 PM, CST, Monday through Friday).
Generally, ADI will consider returns within thirty (30) days of purchase. Refunds are for the cost of product only; shipping and handling charges are not refundable.
All items must be packed in the original bags and boxes.
Sticker labels must be in their proper locations.
Please call 651.454.5995 or email firstname.lastname@example.org to receive a RETURN AUTHORIZATION NUMBER (RAN#) before returning any items.
Our Returns Department must receive your return within 14 business days after you received your RAN Number.
RAN# must be visible on the OUTSIDE of the package. If RAN# is not visible on the outside of the package, Appliance Depot Inc. Shipping Department will refuse the package, and it will be returned to sender at the expense of the sender.
*** Refusals must show same day as attempted delivery. Refunds for refusals will not be given until customer contacts ADI through email verifying refusal. There is a 30% restocking fee for any package refusal.***
Customer is responsible for all new, used and scratch and dent appliance parts purchases. Customer is responsible in finding the correct part number for their model appliance and must contact the manufacturer for product part numbers. ADI is not responsible for incorrect part number purchases.
NEW / USED ITEM RETURNS
New Electric or Mechanical parts are subject to manufacturer warranty; in this case, customer needs to call ADI for details on exchange. No refunds. Non-mechanical parts are non-returnable. Please contact us before sending your purchase so that we may issue you a RETURN AUTHORIZATION NUMBER (RAN#).You must call Monday through Friday, between 8:30am and 4:00pm CST within the warranty. If you have misdiagnosed your problem, that part will not be considered for a RAN # or refund. New/uninstalled/Unopened item purchases can be sent back to us at purchaser's expense for a refund minus the initial shipping charge on the purchase. All new/used returns are subject to a 30% Restocking Fee.
DEFECTIVE RETURNS ON MECHANICAL PARTS ONLY
All used parts are pulled from working units. Buyer is protected against DOA (Dead On Arrival) parts and all items carry a 30 day warranty. Buyer has 30 days from date of delivery to report DOA/Defective claims. If you are having trouble with your purchase, please contact us as soon as possible and we will issue you a RETURN AUTHORIZATION NUMBER (RAN#) and work with you to resolve the issue. Restocking Fees do not apply to DOA/Warranty Returns. Parts returned to ADI will be tested and if defective will be exchanged with an identical part. No refunds. If part is found working it will be sent back to the customer at the customers expense.
Returns Policies may vary for other Appliance Depot Inc. Stores. Details can be found by clicking the Returns Policy link at the bottom of each Appliance Depot Inc. Store's page.
USED/SCRATCH AND DENT PARTS
All Used and scratch and Dent parts are tested and inspected. All Used and Scratch and Dent parts may have cosmetic blemishes however nothing to hinder the use of the product. If you have more questions regarding the condition of these products, you may refer to our blog or contact one of our sales reps for more information.
Appliance Depot offers refrigerators, stoves, washers and dryers, furnaces, central air conditioners, water softeners and other products. We also provide new and used appliance parts through our online catalog.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.