BBB Accredited Business Profile

Appliance Depot, Inc

Appliance Depot, Inc

(651) 454-5995

Appliance Depot, Inc

62 years in business
8980 Jefferson Trl
Inver Grove Heights, MN 55077-4408
Fax Numbers
  • (651) 454-4110
Additional Email Addresses
  • buy@appliancedepot.com
  • miranda@appliancedepot.com
  • sandra@appliancedepot.com
  • john@appliancedepot.com
BBB File Opened: 06/21/2004
Business Started: 01/01/1955
Business Started Locally: 01/01/1955
Business Incorporated: 10/03/2000 in MN
Business Management
  • Ron Zeien, Owner
Contact Information
  • Principal: Ron Zeien, Owner
Business Category
  • Appliances - Major - Dealers
  • Appliances - Used
  • Appliances - Major - Parts & Supplies
  • Appliances - Small - Dealers
  • Appliances - Small - Supplies & Parts
  • Appliances - Installation
  • Appliances - Small - Service & Repair

Products & Services
According to information provided by the business, Appliance Depot, Inc.,offers sales & service, for major appliance brands such as, Maytag, GE, Frigidaire, Whirlpool, Kenmore, LG etc. They also carry thousands of new parts and used parts at half the price of new.
Service Area
AFTON, MN, ANDOVER, MN, ANOKA, MN, APPLE VALLEY, MN, ARDEN HILLS, MN, BAYPORT, MN, BLAINE, MN, BLOOMINGTON, MN, BROOKLYN CENTER, MN, BROOKLYN CTR, MN, BROOKLYN PARK, MN, BURNSVILLE, MN, CARVER, MN, CEDAR E BETHL, MN, CEDAR EAST BETHEL, MN, CEDAR, MN, CENTERVILLE, MN, CHAMPLIN, MN, CHANHASSEN, MN, CHASKA, MN, CIRCLE PINES, MN, COLUMBIA HEIGHTS, MN, COLUMBIA HTS, MN, COLUMBUS, MN, COON RAPIDS, MN, CORCORAN, MN, COTTAGE GROVE, MN, CRYSTAL, MN, DAYTON, MN, DELANO, MN, DELLWOOD, MN, EAGAN, MN, EAST BETHEL, MN, EDEN PRAIRIE, MN, EDINA, MN, ELKO NEW MARKET, MN, ELKO NEW MRKT, MN, ELKO, MN, EXCELSIOR, MN, FALCON HEIGHTS, MN, FALCON HGTS, MN, FARMINGTON, MN, FOREST LAKE, MN, FRIDLEY, MN, GOLDEN VALLEY, MN, GREENWOOD, MN, HAM LAKE, MN, HAMEL, MN, HAMPTON, MN, HASTINGS, MN, HEIDELBERG, MN, HILLTOP, MN, HOPKINS, MN, HUGO, MN, INDEPENDENCE, MN, INVER GROVE HEIGHTS, MN, INVER GROVE, MN, JORDAN, MN, LAKE ELMO, MN, LAKE ST CROIX BEACH, MN, LAKELAND SHORES, MN, LAKELAND SHRS, MN, LAKELAND, MN, LAKEVIL
Alternate Business Names
  • Appliance Depot
Methods of Payment
  • Visa, Master Card, Discover, American Express, Paypal, Check, Cash
Refund & Exchange Policy: 
Return Policy for All Returns
ADI retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. ADI thus encourages customers to use caution when placing an order, as once placed the order can not be cancelled, nor the item returned or exchanged unless ADI expressly consents. 
In order to obtain a refund or exchange, prior approval must be given a return authorization number by ADI. Please notify ADI by email at buy@appliancedepot.com or telephone @ 651-454-5995 (8:30AM-4:00 PM, CST, Monday through Friday).
Generally, ADI will consider returns within thirty (30) days of purchase. Refunds are for the cost of product only; shipping and handling charges are not refundable.
All items must be packed in the original bags and boxes.
Sticker labels must be in their proper locations.
Please call 651.454.5995 or email buy@appliancedepot.com to receive a RETURN AUTHORIZATION NUMBER (RAN#) before returning any items.
Our Returns Department must receive your return within 14 business days after you received your RAN Number.
RAN# must be visible on the OUTSIDE of the package. If RAN# is not visible on the outside of the package, Appliance Depot Inc. Shipping Department will refuse the package, and it will be returned to sender at the expense of the sender.
*** Refusals must show same day as attempted delivery. Refunds for refusals will not be given until customer contacts ADI through email verifying refusal. There is a 30% restocking fee for any package refusal.***

Customer is responsible for all new, used and scratch and dent appliance parts purchases. Customer is responsible in finding the correct part number for their model appliance and must contact the manufacturer for product part numbers. ADI is not responsible for incorrect part number purchases.

NEW / USED ITEM RETURNS
New Electric or Mechanical parts are subject to manufacturer warranty; in this case, customer needs to call ADI for details on exchange. No refunds. Non-mechanical parts are non-returnable. Please contact us before sending your purchase so that we may issue you a RETURN AUTHORIZATION NUMBER (RAN#).You must call Monday through Friday, between 8:30am and 4:00pm CST within the warranty. If you have misdiagnosed your problem, that part will not be considered for a RAN # or refund. New/uninstalled/Unopened item purchases can be sent back to us at purchaser's expense for a refund minus the initial shipping charge on the purchase. All new/used returns are subject to a 30% Restocking Fee. 
DEFECTIVE RETURNS ON MECHANICAL PARTS ONLY
All used parts are pulled from working units. Buyer is protected against DOA (Dead On Arrival) parts and all items carry a 30 day warranty. Buyer has 30 days from date of delivery to report DOA/Defective claims. If you are having trouble with your purchase, please contact us as soon as possible and we will issue you a RETURN AUTHORIZATION NUMBER (RAN#) and work with you to resolve the issue. Restocking Fees do not apply to DOA/Warranty Returns. Parts returned to ADI will be tested and if defective will be exchanged with an identical part. No refunds. If part is found working it will be sent back to the customer at the customers expense.
Returns Policies may vary for other Appliance Depot Inc. Stores. Details can be found by clicking the Returns Policy link at the bottom of each Appliance Depot Inc. Store's page.

USED/SCRATCH AND DENT PARTS
All Used and scratch and Dent parts are tested and inspected. All Used and Scratch and Dent parts may have cosmetic blemishes however nothing to hinder the use of the product. If you have more questions regarding the condition of these products, you may refer to our blog or contact one of our sales reps for more information.

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Overview

Appliance Depot offers refrigerators, stoves, washers and dryers, furnaces, central air conditioners, water softeners and other products. We also provide new and used appliance parts through our online catalog.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile


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Appliance Depot, Inc

Appliance Depot, Inc

BBB ACCREDITED SINCE 04/26/2010

Customer Review Rating:

Positive
80%
Neutral
0%
Negative
20%

Composite Score:

0 3
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