Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Laney's, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Laney's, Inc.

      55 27th St S Fargo, ND 58103-6820

      BBB Accredited Business
    • Laney's, Inc.

      P.O. Box 2562 Fargo, ND 58108

      BBB Accredited Business

    Business ProfileforLaney's, Inc.

    Air Conditioning Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.97/5stars

    Average of 263 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/18/2007

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Laney's Inc. is a locally owned plumbing, heating, cooling, electrical, indoor air quality, and sewer maintenance company that has been providing quality home and business comfort services to the Red River Valley area for more than 50 years.

    Products & Services

    According to information provided by the business, Laney's Inc. offers plumbing, heating, cooling, electrical, and indoor air quality services for residential and commercial customers.

    Business Details

    This is a multi-location business.

    Find a Location

    Laney's, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Laney's, Inc.

        55 27th St S Fargo, ND 58103-6820

        BBB Accredited Business
      • Laney's, Inc.

        P.O. Box 2562 Fargo, ND 58108

        BBB Accredited Business
      Location of This Business
      55 27th St S, Fargo, ND 58103-6820
      BBB File Opened:
      7/9/2001
      Years in Business:
      67
      Business Started:
      1/1/1957
      Business Started Locally:
      1/1/1957
      Accredited Since:
      12/18/2007
      Type of Entity:
      S Corporation
      Business Management
      • Tom Nelson, President/CEO
      • Joel Carlson, Vice President
      • Troy Salonen, Vice President
      Additional Contact Information

      Fax Numbers

      • (701) 237-9767
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/26/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I called for the installation of a wifi thermostat to be installed back in December. When I called, I was told the fee would be $150, the thermostat installed retails at $200. The technician was there for 30 minutes and did not have the supplies needed to install the thermostat without disconnecting the wire that controlled the fan. So now our fan does not work on its own unless t heating or cooling is operating. When the technician checked out he said he would be $689. Double of of what was promised and quoted and on top of that our fan no longer works. I asked repeatedly for an itemized receipt/invoice, and that has never been supplied. I am requesting a refund of $339($689(price paid)-350(price told).
      Read More

      Customer Reviews

      263 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jacob R

      5 stars

      04/11/2024

      Ryan did an excellent job on the repair work he completed in our home. He was friendly and responsive to questions. I highly recommend his work.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.