Customer ReviewsforBrian Elder Roofing

This company is falling apart. After telling us the repair needed, ordering the part, miscommunication between his employees, changes of price after we were told what the job would cost and agreed to it, all of the employees involved in the job quit. The project manager, crew, all of them left the company. I spoke with Brian to explain the is***s and his responses were fowl, inappropriate, and selfish. He said not to be a **** but you aren't going to *** us over this amount of money. I don't want any part of it and hung up on me. Do not use this company and you may want to get any repairs you need done finished over the next few weeks- this company wont last much longer.

IF you are a contractor working for this Brain Elder Roofing make sure to get paid before doing any work for him, *********************** has done almost 20K in commercial work for him and has not paid for the job we did. He says that he has to make payroll and pay his bills before we can get paid on the jobs we have finished for him over 90 day ago. He has been paid from the customer but wont pay the sub contactors he hires. DO NOT WORK WITH THIS GUY HE WILL NOT PAY YOU!

We have the most beautiful roof in the neighborhood now. ***** was great to work with: very professional, knowledgeable, and friendly. He made the process and pricing clear, with choices of Good, Better, and Best for roof replacement options. He worked with me and the insurance company to be sure we got the maximum benefit under the law to replace the roof; this is very important in the process. We had to wait a little while on the shingles, since they were a special new color that was not available locally, but it was worth the wait. The crew was excellent, efficient, professional, and friendly too. They did the entire job (removal, repair, and replacement) in less that 2 days, with a meticulous cleanup and multiple nail checks with the big magnets after the job was done. They really earned more than 5 stars, but that is all I can give here. Thanks!

I am so pleased with my new roof. I had to have two layers of roofing removed. They protected my flowers, and I have a lot of them, and cleaned everything up completely after installation. They sent someone to do a walk around with me to check for problems after completion. There was one problem and they quickly corrected and made it perfect. I recommend Elder Roofing! Professional and 100% customer service first.

Heard they are doing business in state they arent licensed in too

My daughter had some leaks in her roof on June 18. after the windstorm came through, it took forever to get the insurance company to send someone to inspect the damage. I called Brian Elder Roofing and they came out out and sent pictures of all the roof to the insurance company. The insurance *** took forever and in the end they did not cover the roof anyway, but Brian Elder Roofing stepped up and repaired my roof for a fair price. I really want to thank ************/ Brian Elder roofing for helping and getting the roof repaired, The contractor did a great job and advised me what they were doing all the way through the job. ***** is one of the nicest and most professional person I have ever dealt with. Brian Elder Roofing is fortunate to have a man like ***** working for them.I highly recommend Brian Elder Roofing for any job you need done.

We had to have our entire roof replaced because of extensive wind damage. Our contact person at Brian Elder Roofing was ***********************. ***** was absolutely fantastic to work with. We filed our claim with our insurance company in April of 2022. The insurance company kept asking for more pictures of the damage and ***** repeatedly and tirelessly kept giving them everything they asked for. This went on almost five months and finally we reached a point where we felt like we had gotten everything from insurance that we were going to get. Brian Elder Roofing came out and in two days removed the old roof and installed the new one. We are extremely pleased with their work. They were quick, professional and thorough in removing the old roof and installing the new roof. Also, I noticed how conscientious they were in cleaning up the aftermath of ripping out the old roof. They were very thorough in removing the debris and the nails that were pulled out of the old roof. Throughout this whole process, ***** provided valuable advice, patience and perseverance to get through this project. I would highly recommend *********************** and Brian Elder Roofing for any roofing project you are considering.

*************************** was our project manager for replacing my moms roof. It started as a wind-damage job and the insurance company paid for half of the new roof. It was a tear off *** well. ************* worked well with the insurance adjuster. He was always as close as a text, and kept me informed early when there was a weather delay. The roofers arrived on time and completed a beautiful job in one day. They protected everything well so that there was no damage to anything else. They cleaned up well also.This is my third time to work with this company over the last ten years and they have been outstanding each time.

Excellent service from the initial call to the work completion. *********************, and the entire team of adjusters and installers were knowledgeable, professional, and punctual at all times. They worked with our insurance company and **** kept us informed though each step of the installation process. The installers worked in excessive heat to complete the job and cleanup in one day. The quality of the end product is excellent. We are very pleased with the entire experience and highly recommend Brian Elder Roofing.

Elder Roofing did a complete roofing replacement on our home. The job started and finished in the timeframe specified. The installation crew did an excellent job and their workmanship was second to none.. Wesley Terry did an excellent job in coordinating all aspects of the job, clearly explaining any questions we might have had as the project proceeded. He was always available for contact if needed.