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Find a Location

The Jander Group, Inc. has 1 locations, listed below.

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    Business ProfileforThe Jander Group, Inc.

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The Jander Group, Inc. is a real estate firm devoted exclusively to residential property management fully licensed by the State of Florida, State of Tennessee, and State of Arkansas to perform all real estate activities.

    Products & Services

    The Jander Group is dedicated to providing the finest, most complete, and most professional property management services in the Greater Orlando and Mid-South areas.

    Business Details

    Location of This Business
    363 Military Rd, Marion, AR 72364-1750
    BBB File Opened:
    9/19/2006
    Years in Business:
    34
    Business Started:
    3/1/1990
    Business Started Locally:
    5/1/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Andrew N. Musashe, District Manager
    Contact Information

    Principal

    • Mr. Andrew N. Musashe, District Manager

    Customer Contact

    • Mr. Andrew N. Musashe, District Manager

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My husband and I have a lease agreement with The Jander Group, Inc. for the house we currently rent- located at *** ****** ***** Cordova, TN XXXXX. In the lease agreement signed/dated by my husband and I there is no early termination clause or any mention that the lease CANNOT be broken, however, Jander Group is not letting us terminate the lease early without paying out the entire lease (which expires 4/30/2022). We asked for anything from the company that plainly states or even suggests we cannot terminate early, besides the lease saying we signed for 21 months. We signed for an additional 21 months when our last lease was up in April but because circumstances have changed we put in a 60 day notice (effective 11/1/2021). Jander Group, Inc. is saying they acknowledge the notice but we're still responsible for the entire lease term of 21 months. The 60 day notice would make our last day 12/31/2021, but they are not letting us out the lease even though the contact doesn't say we cannot or list a penalty for doing so. We'd like to be out of the rental house, it cleaned, and keys returned by 12/31/2021 because the lease does not say we cannot, they've only said it VIA e-mail, which they're not allowed to make things up as they go when it's suiting for them. We also asked for a copy of the newest lease we signed this year, they have not provided but attached is the first one, signed in 2019.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tasha B

    1 star

    05/16/2022

    This company has the worst and most impersonal customer service practices known to businesses of this nature. They NEVER answer their phone or return messages. Do not bother calling the listed number on their site. They do not communicate verbally with tenants or potential tenants and do not respond in a timely manner to questions or concerns. Getting clarity through email can be difficult. Direct communication via electronic mail staunches communication and information sharing. Yet, they find a way to blame the tenant for miscommunication when they are not clear or ensure the tenant has a smooth move-in process.

    Local BBB

    BBB of the Mid-South

    BBB Reports On

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