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Find a Location

The Commercial Appeal has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Commercial Appeal

      119 S Main St STE 300 Memphis, TN 38103-3677

      BBB Accredited Business
    • The Commercial Appeal

      P.O. Box 364 Memphis, TN 38101

      BBB Accredited Business

    Business ProfileforThe Commercial Appeal

    Newspaper
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1948

    Years in Business: 183

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers newspaper publishing services.

    Business Details

    This is a multi-location business.

    Find a Location

    The Commercial Appeal has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Commercial Appeal

        119 S Main St STE 300 Memphis, TN 38103-3677

        BBB Accredited Business
      • The Commercial Appeal

        P.O. Box 364 Memphis, TN 38101

        BBB Accredited Business
      Location of This Business
      119 S Main St STE 300, Memphis, TN 38103-3677
      BBB File Opened:
      11/11/1948
      Years in Business:
      183
      Business Started:
      1/1/1841
      Accredited Since:
      11/1/1948
      Alternate Business Name
      • Memphis Publishing Company
      • CAMedia
      Contact Information

      Principal

      • Ms. Michelle Thompson, Regional Sales Manager

      Customer Contact

      • Mr. Keith Powers, Consumer Sales Manager
      • Ms. Michelle Thompson, Regional Sales Manager
      • Mr. Blair Yoke
      Additional Contact Information

      Fax Numbers

      • (901) 529-5833
        Primary Fax

      Phone Numbers

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/22/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I signed up for a trial offer 2 years ago. There is not any mention of charging my credit card after the trial period on my order confirmation. There is not any mention of the terms after the trial period is over on my order confirmation. I did not receive any notice of it ending as is customary and they charged my credit card without any notifications. I called and they cancelled my subscription but they would not refund the charge and they would not allow me to speak with any other representative of the company to escalate this. I called the day they charged my card. I am only trying to get them to refund the $9.99 they charged that I never authorized. There is not any mention of continuing the subscription after the trial period is over.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna T

      1 star

      08/21/2023

      I requested and paid for a memorial with *** on 8/11/23 for the ad to be in the Newspaper 8/20/23 .. No ad was released. I spoke with ******* whom transferred me to the Supervisor ***. No one seemed as if they cared at all. I will receive a refund within 2 weeks, but I was not offered a FREE ad or any other compensation for their Error. The empathy shown was at a zero level. Disappointing on so many levels.

      Local BBB

      BBB of the Mid-South

      BBB Reports On

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