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Business ProfileforJohnson Heating & Air, Inc.
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
- Location of This Business
- 100 S 1st St, Union City, TN 38261-3831
- BBB File Opened:
- 9/13/2010
- Years in Business:
- 14
- Business Started:
- 1/27/2010
- Business Incorporated:
- 12/7/2010
- Accredited Since:
- 12/1/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Johnson Heating & Air
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 AM
- T:
- 8:00 AM - 5:00 AM
- W:
- 8:00 AM - 5:00 AM
- Th:
- 8:00 AM - 5:00 AM
- F:
- 8:00 AM - 5:00 AM
- Business Management
- Mr. Donnie Johnson, Owner
- Contact Information
Principal
- Mr. Donnie Johnson, Owner
Customer Contact
- Mr. Donnie Johnson, Owner
- Ms. Lettie Johnson, Owner
- Additional Contact Information
Fax Numbers
- (731) 885-8326Primary Fax
Email Addresses
- Primary
- (731) 885-8326
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
joe c
09/10/2021
added at 6pm: Also Looks like the problem is not fixed with maintaining temp upstairs like it is supposed to (see photo). This is the unit that you all worked on. so another service call but not to your business.
See proof that they charged extra, I only authorized the amount on the contract when they left.
The owner called me and we spoke. he wanted to make it right but wouldn't take the extra charge off. said if we overcharged you, you would want your money back, not the something genius. He then went on to say we can send another truck out since the unit is not working properly even though he thinks it is (see photo) yet won't hold temp 5-6 hours after they left. I told them no as they don't have my trust anymore since they were basically committing fraud with the extra charge. I also told him he didn't have my future business and he wasn't worried about that. He said we built a strong enough business and reputation of 20+ years to not worry about things like this. Well, this is how you fail really quick sir. WOW you don't care you do dirty business or screw customers over for your mistakes. SHADY.
take the bible verses off the cars and invoices as you don't do a good job portraying someone as being trustworthy, honest and have integrity.
So if you use them in the future make sure you check your invoices and bank statements.
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