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Find a Location

Hart Family Construction Company has 1 locations, listed below.

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    Business ProfileforHart Family Construction Company

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/1/2016

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2045 Wilbourne Rd, Oakland, TN 38060-4305
    BBB File Opened:
    11/18/2004
    Years in Business:
    19
    Business Started:
    11/1/2004
    Accredited Since:
    1/1/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Charles "Todd" Hart, Owner
    Contact Information

    Principal

    • Mr. Charles "Todd" Hart, Owner

    Customer Contact

    • Mr. Charles "Todd" Hart, Owner

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maureen B

    1 star

    09/16/2023

    If you want communication from **** or ******** think again. They do not respond to any messages, voice messages or text, except to say I will call you back, which never happens. I had a Huge water leak that rendered my house unlivable. They came in like block busters to tear up everything. They were only ready to talk if you had a check for them. I felt like I had to babysit them through the whole process. Ordered the wrong baseboard, reordered some more, but left the other to rot in the yard.. ***** friends moved the furniture from the house to back yard pods. He charged ****+ and reduced it to ****+ . The packers were also his friends that didnt pack, just put everything in boxes, no padding, didnt close the tops. Several special pieces were broken, Said he would replace, never did. Charge a note outrageous price for packing. I had to pack things up myself so the rest would not get broken. Had I known this I would have packed it all. Ripped the couch which I dont think he was going to mention, his friends did and was compensated for it. Ever was informed when anything was being done, although I inquired. I show up to find out the back glass door glass was broke, foot threw the ceiling, no ceiling lights ware repaid just sheet rocked over. One time he went over the prices and so many things on the list I didnt have, ie: wallpaper, bead board, chair rail. After arguing he took some items off. It was a trying experience at the least, without having to babysit thes people. My house did get finished finally after several weeks of nothing happening. When all was done, I ask to review the cost of everything, never happened, sent a bill, same one, just rearrange. He charged the insurance outrageous prices. This is why insurance prices have skyrocketed. Never heard from him again, would not return calls or texts. about every piece of furniture I have had a scratch or dent, end table has a piece missing. Very bad experience, would never recommend.

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    BBB of the Mid-South

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