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          Hicks Convention Services & Special Events has 1 locations, listed below.

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            Business ProfileforHicks Convention Services & Special Events

            Event Planner
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 11/1/1995

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Products & Services

            The company states it offers trade shows specialist ad special events decorator.

            Business Details

            BBB File Opened:
            10/14/1988
            Years in Business:
            37
            Business Started:
            9/1/1986
            Accredited Since:
            11/1/1995
            Alternate Business Name
            • Event Rentals by Hicks
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Contact Information

            Principal

            • Mr. Billy Hicks, President

            Customer Contact

            • Mr. Ricky Hicks, Account Executive
            • Mr. Billy Hicks, President
            • Mr. James Howell, Comptroller/Alt CARE
            Additional Contact Information

            Fax Numbers

            • (901) 272-9491
              Primary Fax

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Demetrius D.

            1 star

            10/04/2022

            We was given the wrong size tent that was way to small per our request. We ask for a tent with 6 round table that seats 8 people and a 16' x 8' stage. We confirm with associate ****** will the tent be big enough to fit these things underneath it. Her reply was yes it will be big enough. Then day before the event they came to setup the stage and the tent. That's when we found out that the tent was way to small for the stage and tables to go underneath it. The artist was hitting their head on the poles that supported the tent ceiling. He had to have all the performers to stay on the ground in front of the tent. We also was only able to some of the chairs and none of the tables underneath the tent. We call to file a complaint and request some of our money back. We was told that Mrs ****** denied the conversation about what we needed. Who gets a tent with tables and chairs and don't expect to be underneath the tent. The manager we spoke with was very rude with a "I don't care" type of attitude. We was also told by some of the employees that Install the equipment. That this same associate always making mistakes, but yet the management acts as though she don't. Just to keep from giving of some of our money back. This even after showing pictures that we was not able to utilize the stage and tent per our request. I don't recommend this company to anyone unless you know 100% what you need and the size you need, because apparently they just give you stuff and say it's good.

            Local BBB

            BBB of the Mid-South

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