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Find a Location

Jim Keras Chevrolet - Memphis has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJim Keras Chevrolet - Memphis

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1988

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers new & used automobiles. This company offers new & used automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Jim Keras Chevrolet - Memphis has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2000 Covington Pike, Memphis, TN 38128-6982
      BBB File Opened:
      5/28/1988
      Years in Business:
      36
      Business Started:
      1/1/1988
      Date of New Ownership:
      4/1/2008
      Accredited Since:
      11/1/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Contact Information

      Principal

      • Mr. Ben Keras, President

      Customer Contact

      • Mr. Jay Keras, Manager
      • Mr. Harold Gwatney, Vice President
      • Mr. Rick Wheatley, Comptroller
      • Mr. Ben Keras, President
      • Mr. George Gully, G.M.
      • Ms. Liz Yost
      Additional Contact Information

      Fax Numbers

      • (901) 383-6320
        Primary Fax
      • (901) 872-1639
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My new chevrolet truck is using oil at a rapid rate in between oil changes and ************** is aware of the problem. ************** has not provided the correct resolution to my problem which is causing an inconvenience in my schedule. *** Keras is requesting that I bring my truck back to the shop every 500 miles which is unacceptable. I'm receiving little to no help with my issue from *** Keras **************. Attached is the invoice I have from when my issue started on June 21, 2023. *** Keras has not provided a feasible resolution nor have they helped me the 5 times I have visited the establishment to receive help for my oil issue.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard W

      1 star

      04/11/2024

      I purchased a 2015 ***** Silverado and had it only a month or a little over I still on drive out tags. Car started acting funny on a Friday and read the sensor and it was a thermostat issue. Replaced that myself. Then the following Monday check engine light came on again and the car started sputtering read the code was said ignition coil cylinder five misfire I bought the extended warranty thought this would be covered called to make sure and the finance manager said that should all be covered under that, take the next day call and the extended warranty we bought covered none of it because it was a maintenance issue. This was a maintenance issue. This shouldve been replaced before they put it on All. That stuff would be covered besides the spark plugs and wires because the car was just purchased and the plugs and wires were already bad. This is stuff they shouldve replaced before selling on their lot. They do not stand behind the product , and now we are out, the money will never purchase. This was our second vehicle from them one from their ****** lot now the ***** lot.

      Local BBB

      BBB of the Mid-South

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