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Find a Location

Chuck Hutton Chevrolet Co. has 1 locations, listed below.

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    Business ProfileforChuck Hutton Chevrolet Co.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1949

    Years in Business: 105

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    2471 Mount Moriah Rd, Memphis, TN 38115-1507
    BBB File Opened:
    4/21/1949
    Years in Business:
    105
    Business Started:
    1/2/1919
    Business Started Locally:
    1/2/1949
    Accredited Since:
    4/1/1949
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hutton, Chuck Chevrolet Co.
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    8:00 AM - 7:00 PM
    Contact Information

    Customer Contact

    • Mr. Loran Laughlin, Vehicle Sales Mgr
    • Mr. Freeman Peterman, BDC Director
    • Mr. Darryl Downs, Service Director
    • Mr. Greg Echols, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (901) 369-0616
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    23 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Around February 24,2023 my ca was stolen. It was recovered with damages. I was told the motor was damaged and the insurance company replace motor and I retrieved my car back around May 19,2023. A few days later I realized the car was acting funny so I took it back. I was told the transmission was gone out as well. So between Chuck Hutton and Liberty Mutual it took five additional months for *********** which I received Oct 9,2023. The wait time had nothing to do with wait time on parts mostly because both companies was never on the right page. I had to pay a car note for 8 months on a car I was not driving. When I picked car up the first time my air was working when I picked it back up from the fixing my transmission the air was no longer working. They now have my car and the person handling the car is not longer there and they had more car now an additional two weeks. The insurance company Liberty hired a private adjuster Chuck ******* who is also not responsive and not helpful. I asked ***** just get my car back because I driving my car as a social worker daily and I cant keep waiting another 2 months for them to fix my air. They say I would have to pay 169 to get back when that is not fair. It not my fault my air is not working when it was working when it came in the shop the first two times. Why should I be charged this. The insurance company paid them almost ***** to fix a car thats not the same way before it was stolen.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Berta W

    1 star

    10/08/2023

    I went in on 10/8/23 for a TEST DRIVE ONLY. I got there and *********************** showed me a vehicleI was interested in but at the time I had no intentions om buying at the time but he did a hard pull in my credit as though I was going to get the vehicle. I was highly upset and he made my score went down. I told him my situation up front and just wanted a test drive only. If I knew he was going to do all that, I never would have came to dealership. I won't ever be back or suggest to anyone I know to go to him or the dealership. Gave me a lousy business card as though I'll ever come to him again. I spent 3 hours there for nothing. A complete waste of my time and I had to Uber my way there. He was cold & unconcerned and got on the phone and went about his day.

    Local BBB

    BBB of the Mid-South

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