At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 4030 Hacks Cross Rd, Memphis, TN 38125-2805
- BBB File Opened:
- 9/1/1986
- Years in Business:
- 37
- Business Started:
- 9/1/1986
- Accredited Since:
- 4/1/1987
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- American Way Motors, Inc.
- Dobbs Honda
- AutoNation Honda Mendenhall
- Business Management
- Mr. Philip Hatchcock, General Manager
- Contact Information
Principal
- Mr. Philip Hatchcock, General Manager
Customer Contact
- Mr. Ken Mills, Internet Sales Mgr
- Mr. Philip Hatchcock, General Manager
- Kimberly Moses, Chief Administrative Officer
- Additional Contact Information
Fax Numbers
- (901) 367-3157Primary Fax
Phone Numbers
- (901) 795-6326Other Phone
- (901) 367-7700Other Phone
- (901) 367-3157
Customer Complaints
20 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Emily D
03/07/2024
AutoNation Honda 385 Response
03/08/2024
AutoNation Honda service departments uses Honda manufactured parts unless the parts aren't available/back order or when a customer requests the less expensive option going aftermarket. We always update customers of their options and once we get approval from the customers we do whichever route they choose.
Also, when AutoNation Mendenhall needed more space for the growing demand for Honda's we moved to our new location and we didn't lose any employees, so no clue what that comment is about.
And lastly, Honda customers do have multiple locations to choose from when servicing their Honda's and when customers speak we have the highest Customer Satisfaction scoring in the ******* area. Both AutoNation Honda service locations have the highest satisfaction scores in the ******* area and that is not even close.
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