Customer ReviewsforPhillips Auto Body

I would not recommend this body shop to anyone. They had done some work on my truck previously painting the driver door. The clear coat later started flaking off and looking bad only on the door where they did the work. They have a guarantee on their work so I contacted them and set up a date to drop the truck off and have it warrantied. I was told it would take a week at the most so I needed to drop it off Monday to make sure I have it back Friday. I dropped the truck off Monday. I called just to check the status on it that Wednesday and was told the door had been sanded down and was just waiting to be painted. The end of second week came around and I was never updated or informed on anything, I got a ride up to the shop to check on things. When I pulled in I witnessed my truck sitting behind the fence outside the building, as I went inside to figure out what's going on the front desk lady went and got the technician working on it, he told me the truck is in the paint shop right now I replied no its not I saw the truck sitting outside he argued with me and told me I was wrong. I then coax him outside and he unwilling walk back there with me to find my truck just sitting there nothing at all had been done to it other than remove the door handle in the two full weeks it had been there. Long story short I had to contact the owner, who apologized and said it would be done by Monday of the third week which did not happen. It took the shop three and a half weeks just to paint a door that wasn't repaired correctly by them in the first place and when I finally got the truck back the pinstriping was totally wrong didn't even remotely match the rest of the truck the door was missing emblems the weather stripping was ripped and top and sides of the door were not painted all, allowing opportunity for rust. Very displeased, I don't appreciate being lied to and the unsatisfactory work performed.