Business ProfileforBrewer's Body Shop

I avoided writing this review for a few months, but this is the culmination of a number of disappointments. I just want to preface by saying, there are many other body shops available to you in this city. I took my car here upon recommendation from my property manager. I do not know why I took her word for it alone, beyond the shop being conveniently located. I have no idea why. I usually would do more research. Initially, I had no concerns. This changed when I returned to the shop to retrieve my GPS phone mount. I noticed they were storing their keys on the top of my car, just bare metal keys on my exposed paint job. I am not emotionally attached to my car, nor is it in perfect condition, but this is sloppy and disrespectful. I'd later learn from the next body shop I visited for work, ************************ that they place the keys on the plastic shield near the wipers. What a concept...how long has ******** been in business?...these are their practices. Speaking of my plastic shield, they returned the car to me with a piece of the trim missing. I contacted them about this and they implied they'd look for it. I was never called back. They just left it to me I guess. I am reluctant to go up there because I will get mad. I know these are arrogant, disrespectful people I'm dealing with. If this wasn't enough, I've recently noticed fasteners missing on my bumper, where the primary work was done. My bumper now occasionally separates from where it's meant to clip into place. These repairs cost about $2600. This was the end result. ******** has yet to contact me about the bumper. I don't expect them to either. I feel foolish for going to them based on word of mouth alone. Use your critical thinking skills. I'm going to probably visit *********************** to see if they will address the loose bumper for a modest amount. I don't expect ******** to do anything here. By the way, *********************** treated me very well.