BBB serving Mainland BC Launches New Mobile App: BBB Connect

November 21, 2017


Vancouver, BC – Nowadays, being mobile is essential for all businesses to connect with consumers where they are the most - their mobile devices. Better Business Bureau is no exception. BBB serving Mainland BC is proud to launch a new mobile app that helps consumers connect with our amazing community of trustworthy BBB Accredited Businesses.

Say hello to BBB CONNECT! BBB CONNECT is our new loyalty and referral app available in iTunes and Google Play, enabling consumers to access our database of Accredited Businesses from anywhere at anytime. With the app, users can search Accredited Businesses, save their favourite businesses, and even earn points for checking in and referring participating Accredited Businesses. Points can be redeemed for gift cards and rewards to some of your favorite local brands.

“We really wanted to develop something that is easy to use and, at the same time, provides incentives to users while allowing our Accredited Businesses to engage consumers like never before,” says Jeanette Jackson, Director of Strategy and Communications. “The app allows you to find and favorite your top businesses. Consumers can then be rewarded with gift cards as they earn points by using the app. Over the next several weeks as we work on the Pilot Program, more and more businesses will be part of the referral and rewards portion of BBB CONNECT. We all love the interface and hope consumer do too.” People can check out to learn more and download the app today.

Key to BBB’s day-to-day operation is our free complaint and resolution system that is available to the public. BBB CONNECT will also allow users to access a business’ complaint and customer history to give that added assurance that you are dealing with a transparent, trustworthy, and responsive business.


Media Contacts:

Evan Kelly, Senior Communications Advisor
BBB Serving Mainland BC
404-788 Beatty Street
Vancouver, BC
V6B 2M1

About BBB:

For more than 100 years, Better Business Bureau has been helping people find businesses and brands they can trust. In 2016, people turned to BBB more than 365 million times for BBB Business Reviews, all available for free at BBB Serving Mainland B.C., founded in 1939 and serving the Lower Mainland, Thompson-Okanagan, Northern, Central and Southern Interior BC, and the Yukon, is one of 108 local, independent BBBs across North America. In 2016, consumers turned to BBB Serving Mainland B.C. more than 2 million times for Business Reviews and processed 6,000 complaints.