Scam Using BBB Name Targeting Businesses across North America

September 11, 2017


Vancouver, BC – A new email scam is making the rounds targeting businesses across North America. Better Business Bureau is warning business owners and consumers that scammers are using the BBB name and logo to fraudulently claim companies are “violating the Fair Labor Standards Act,” the “Safety and Health Act,” and other ominous sounding notices.

These emails are fake!!! They are designed to get the recipient to click on a link, which may be used to download malware that can infect the recipient’s computer, steal passwords, or hack a company’s records. The following is how the email appears:

From: Barbara J Shepard []
Sent: Tuesday, September 12, 2017 9:23 AM
To: Careers <careers@********.ca>
Subject: 983262806562:17

This notification has been automatically sent to you because BBB has received an abuse, claiming that your company is violating the Safety and Health Act.

You can download the text file with the explication of abuse by following the link

We also request that you give a short message within 24 hours to us. This response should contain info about what you intend to do about it.

Important notice:
When replying to us, please keep the abuse ID "983262806562:17" unchanged in the subject.

Better Business Bureau
Abuse Department
Barbara J Shepard


“This isn’t the first time we’ve seen this kind of a scam where BBB is used in a fraudulent way,” says Evan Kelly, Senior Communications Advisor for BBB serving Mainland BC. “This is one is particularly concerning because it’s showing up everywhere and the wording sounds pretty official. We can confirm it’s not coming from BBB. One can easily see the sending email address has nothing to do with BBB. As well, BBB does not deal with health and safety related complaints.”

For tips on how to avoid falling for this scam go here.